Symptoms:
Sometimes clients may ask us to activate an offline certificate. In Nalpeiron License activation process, you may get this error: "Number of Allowed activations exceeded"
Error occurs when a number of allowed activations is exceeded. The Customer probably forgot to return a license.
Please ask for the License Code and check activated devices. You will probably need to let them know the email addresses being used and the client may figure out which device (s) should be deleted.
Once you have the confirmation, please delete the activated device in the license and proceed with offline activation once again.
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