Description: I run the shortcut 'Create MartServer Service'. It runs, flashes and disappears but the service CA ERwin Mart Server does not appear in my Windows services listing. We also tried Run As Administrator on the shortcut.
Solution:
The JRE_HOME environment variable needs to be set correctly in order to create the Mart Server service. For the 64-bit OS mart server that should be set to,
C:\Program Files\CA\ERwin Mart Server r9\Jre64
Please go into the Windows System and set a server environment variable to the above for JRE_HOME.
_
NOTE: the JAVA_HOME environment variable is not needed for the function of the mart server.
NOTE 2: if you are getting the error failed installing martserver service, you may not have installed the mart server while running as administrator. Please uninstall the mart server and remove the installation directory. Then reinstall it using Run As administrator and that should overcome the problem.
_
More Information:
- Please contact Erwin, Inc. Technical Support at Please contact Erwin, Inc. Technical Support at http://erwin.com/support