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Title
"invalid license, service tag mismatch error" when applying a storage license -
Description
When trying to apply a license for a MD1200 storage expansion and is getting an invalid license, service tag mismatch error?
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Cause
The license issued does not cover the capacity of the Storage expansion. Expansion license is based on the size of the capacity
The head unit does not recognize the enclosure.
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Resolution
Contact license@quest.com to have a new license regenerated to appropriate for the Storage Unit size or link the head unit to the enclosure. Have the current license and the size of the storage handy to provide.