Foglight ® for Azure SQL Database 5.9.7.23

Release Notes

Developed and tested for Foglight Management Server 5.9.2 - 5.9.8

February 2022

These release notes provide information about the Foglight ® for Azure SQL Database 5.9.7.23 release.

Topics:

Welcome to Foglight for Azure SQL Database

Foglight ® for Azure SQL Database allows database administrators (DBAs) to quickly and efficiently identify performance deviations, determine their root cause, perform comprehensive analyses, and resolve performance bottlenecks. This product provides web-enabled dashboards for centralized visibility, management and health checks for the Azure SQL Database deployed in your environment, as well as proactive alerting and alarm workflows for tracking your responses to critical performance anomalies.

Foglight for Azure SQL Database is an n-tier application, which leverages a web-based user interface to ensure having complete visibility into the Azure SQL Database infrastructure wherever an Internet connection is available.

These Release Notes cover the resolved issues, known issues, workarounds and other important information about 5.9.7.23 release of Foglight for Azure SQL Database. Review all sections before starting installation.

New in this release

Version 5.9.7.23 does not contain any new feature or update.

See also:

Resolved issues and enhancements

The following is a list of issues addressed and enhancements implemented in this release.

 

Resolved issues

Issue ID

Resolved issue

FOG-3363

upgrade log4j libraries to 2.17.1

Issues also resolved in version 5.9.7.10 and 5.9.7.20

 

Issues resolved in version 5.9.7.10 and 5.9.7.20

Issue ID

Resolved issue

FOM-744

Fixed an issue when the customers have hundreds of agents, the table records grow very fast. And 'registry_registry_value' and 'registry_registry_variable' take more than 1TB.

FOM-1019

Fixed an issue where the DB agent log might print password information as Pa$$word , even if the value has been encrypted.

FOM-1052

Fixed an issue where on-demand data connections might fail unless more TCP ports are opened.

FOM-22

Fixed an issue where AD account might not be used to monitor Azure SQL DB when the FglAM is deployed in Azure VM.

FOM-313

Fixed an issue when using customized email setting, email might not be sent for the Alarm SQL_AZURE - Database Unresponsive.

FOM-613

Disabled the alarm SQL_AZURE - Blockers Connections Baseline Deviation by default.

FOM-614

Disabled the alarm SQL_AZURE - All Active Connections Baseline Deviation by default.

Known issues

The following is a list of issues known to exist at the time of release.

General issues

 

General issues

Issue ID

Known issue

FOG-614

Azure PI dashboard cannot be accessed if the PI repository uses non-default port.

FAIO-217

PI engine didn't use new credential changed in Connection Details dashboard.

Workaround: Reactive the agent after changing the credential.

FOM-1006

When the monitored user is not an admin, the database is DTU, and the service tier is basic, standard s0, or standard s1, User cannot see data in Blocking (Current) dashboard and there is no data in PI dashboard.

AZFOG-29

When accessing the Database dashboard, no entry to the Upgrade wizard can be found after new version cartridge has been installed.

Workaround: Upgrade agent on Agent Status dashboard.

SSFOG-1569

User Level Access and Manage Alarm Blackouts are not supported for 5.9.7.20 Azure SQL DB, and they are not UI limitation/notes.

SSFOG-1629

Azure cannot change RMI setting in Administration.

Workaround: Refer to KB: https://support.quest.com/foglight/kb/312636/cannot-update-rmi-for-azure-sql-agent .

GVFOG-207

An error log showed in FMS log for loading heatmap component in FMS version before 5.9.3.

N/A

Cross platform report is not supported for Azure SQL DB.

N/A

Agent does not support MFA (Multi-Factor_Authentication) connections to Azure databases.

N/A

Databases - SQL PI dashboard does not display an Azure SQL database agent configured with SQL PI.

Third party known issues

The following is a list of third party issues known to exist at the time of this release.

 
Third-party known issues

Issue ID

Known issue

FGL-20596

Cannot import license into installer with license file name XXX.lic.

Workaround:

When importing license into installer, change license file name to XXX.license.
  1. Install xxx.lic after login FMS.
  2. Change license file name to XXX.license and put it into license folder before FMS start up.

FOGDG-650

The Foglight Agent Manager (FglAM) failed to restart when upgrading DB Cartridge, which is due to Could not obtain a deployment lock error.

Workaround: Perform the procedure described in the Knowledge Article 266110 .

FOGDG-1372

Cannot use AD account to monitor Azure SQL DB when the FglAM deploy in Azure VM.

Workaround: Upgrade DataDirect driver to version 6.0.

N/A

The Foglight Time Bar Chart click event does not work with Chrome version 40.x.x.x and 39.x.x.x. Refer to https://code.google.com/p/chromium/issues/detail?id=428308 for more information.

N/A

The Windows System Center Endpoint Protection (SCEP) tool and Anti-Virus Protection tools installed on Windows® may negatively impact CPU and system performance of machines running Foglight, Foglight Agent Manager, and the SQL PI repository.

To reduce resource consumption it is highly recommended that you exclude the following directory from being scanned by the protection tools:

<installation directory>:\Quest\<FoglightAgentManager>

N/A

Anti-virus software may negatively impact the CPU and system performance of machines running Foglight. To reduce resource consumption, it is highly recommended to exclude the relevant directory, processes, and executables from being scanned by the anti-virus software. For detailed information, refer to the “Configuring anti-virus exclusion settings” in Installing Foglight on Windows with an Embedded PostgreSQL Database .

Upgrade and Compatibility

The following Foglight product versions and platforms are compatible with this release.

Product Name

Product Version

Platform

Foglight Management Server

5.9.2 - 5.9.8

All platforms supported by this version of the Foglight Management Server

Foglight Agent Manager

Note: The monitoring agents available in this version of Foglight for Azure SQL Database support the Agent Manager HA failover mode, except for the Agent Manager monitoring SQL PI agents. For more information about this mode, see the Agent Manager Guide.

5.9.2 - 5.9.8

All platforms supported by this version of the Foglight Agent Manager

System requirements

Before installing Foglight for Azure SQL Database, ensure that your system meets the hardware and software requirements detailed in Foglight System Requirements and Platform Support Guide.

Customers running large deployments (that is, with more than 20 agents) should consult the Foglight for Databases Deployment Guide.

Required privileges

For information on the required privileges, refer to the Foglight for Databases Deployment Guide.

Supported platforms

Foglight for Azure SQL Database supports monitoring the following platforms:

Final Browser Support Notice

Support for Microsoft® Internet Explorer® 8, 9, and 10 has been discontinued in this Foglight release.

Microsoft ended the support for these browsers on January 12, 2016. For more information, visit https://support.microsoft.com/en-us/lifecycle?p1=13418 .

Troubleshooting

This section provides a list of references which address the most commonly faced issues relating to remote connectivity, allowing for easy troubleshooting using the vendor's information knowledge base:

Product licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Foglight for Infrastructure), others may require an additional license.

Foglight for Azure SQL Database is covered by the base Foglight license that allows cartridges to be installed.

To activate a trial or a purchased commercial license:

On the navigation panel, under Dashboards, click Administration > Setup > Manage Licenses.
  1. Click Install.
  2. In the Install License dialog box, click Browse.
  3. In the file browser that appears, specify the location of the license file.
  4. In the Install License dialog box, click Install License.

Getting started with Foglight for Azure SQL Database

Contents of the release package

The Foglight for Azure SQL Database 5.9.7.23 release package contains the following:

Installation instructions

For installation pre-requisites, permissions, information necessary to determine your environment’s hardware requirements, and for installation instructions, see the Foglight for Databases Deployment Guide.

Additional resources

Additional information is available from the following:

Globalization

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

This release has the following known capabilities or limitations: The server will be enabled for Global Operation, but not localized to any particular locale.

About us

Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. From database and systems management, to Active Directory and Office 365 management, and cyber security resilience, Quest helps customers solve their next IT challenge now. Around the globe, more than 130,000 companies and 95% of the Fortune 500 count on Quest to deliver proactive management and monitoring for the next enterprise initiative, find the next solution for complex Microsoft challenges and stay ahead of the next threat. Quest Software. Where next meets now. For more information, visit https://www.quest.com/ .

Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com .

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:

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Quest Software is proud of our advanced technology. Patents and pending patents may apply to this product. For the most current information about applicable patents for this product, please visit our website at https://www.quest.com/legal .

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Quest, the Quest logo, Foglight, and Where next meets now are trademarks and registered trademarks of Quest Software Inc. in the U.S.A. and other countries. For a complete list of Quest Software trademarks, please visit our website at www.quest.com/legal. Red Hat, JBoss, the JBoss logo, and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the U.S. and other countries. CentOS is a trademark of Red Hat, Inc. in the U.S. and other countries. Fedora and the Infinity design logo are trademarks of Red Hat, Inc. Microsoft, .NET, Active Directory, Internet Explorer, Hyper-V, Office 365, SharePoint, Silverlight,SQL Server, Visual Basic, Windows, Windows Vista and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. AIX, IBM, PowerPC, PowerVM, and WebSphere are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Java, Oracle, Oracle Solaris, PeopleSoft, Siebel, Sun, WebLogic, and ZFS are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and other countries. SPARC is a registered trademark of SPARC International, Inc. in the United States and other countries. Products bearing the SPARC trademarks are based on an architecture developed by Oracle Corporation. OpenLDAP is a registered trademark of the OpenLDAP Foundation. HP is a registered trademark that belongs to HewlettPackard Development Company, L.P. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. MySQL is a registered trademark of MySQL AB in the United States, the European Union and other countries. Novell and eDirectory are registered trademarks of Novell, Inc., in the United States and other countries. VMware, ESX, ESXi, vSphere, vCenter, vMotion, and vCloud Director are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions. Sybase is a registered trademark of Sybase, Inc. The X Window System and UNIX are registered trademarks of The Open Group. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Apple, iPad, iPhone, Mac OS, Safari, Swift, and Xcode are trademarks of Apple Inc., registered in the U.S. and other countries. Ubuntu is a registered trademark of Canonical Ltd. Symantec and Veritas are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. OpenSUSE, SUSE, and YAST are registered trademarks of SUSE LCC in the United States and other countries. Citrix, AppFlow, NetScaler, XenApp, and XenDesktop are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. PostgreSQL is a registered trademark of the PostgreSQL Global Development Group. MariaDB is a trademark or registered trademark of MariaDB Corporation Ab in the European Union and United States of America and/or other countries. Intel, Itanium, Pentium, and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries. Debian is a registered trademark of Software in the Public Interest, Inc. OpenStack is a trademark of the OpenStack Foundation. Amazon Web Services, the "Powered by Amazon Web Services" logo, and "Amazon RDS" are trademarks of Amazon.com, Inc. or its affiliates in the United States and/or other countries. Infobright, Infobright Community Edition and Infobright Enterprise Edition are trademarks of Infobright Inc. POLYCOM®, RealPresence® Collaboration Server, and RMX® are registered trademarks of Polycom, Inc. All other marks and names mentioned herein may be trademarks of their respective companies.

 

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