Foglight® for Exchange 5.7.2.2-201809210230-b119

Hotfix Release Notes

September 21, 2018


This hotfix includes the changes listed in the following sections. Quest may generate additional hotfixes for future releases of the product.

 

Topics:

 


About this hotfix

This hotfix addresses the 400 connection error caused by deprecated RESTful APIs. The minimum version of Foglight for Exchange for installing this hotfix is 5.6.9.

 

This hotfix may receive additional testing. If you are not severely affected by the issues that this hotfix addresses, it is recommended that you install the next full release of Foglight for Exchange that includes this hotfix.

For complete product information, refer to the Foglight for Exchange 5.7.2 product documentation.

 


Resolved issues

The following is a list of issues resolved in this hotfix.

Defect ID

Resolved Issue

EXC-1497

The Office365 agent fails to collect metrics from the FMS installed on a non-English operating system.

EXC-1491

Removed the deprecated RESTful APIs to address the 400 connection error.

 


Compatibility of this hotfix

The following is a list of product versions and platforms compatible with this hotfix.

Product Name

Product Version

Platform

Foglight Management Server 5.9.2 and later All platforms supported by these versions of the Foglight Management Server
Foglight Agent Manager 5.9.2 and later All platforms supported by these versions of the Foglight Agent Manager
Foglight for Virtualization, Enterprise Edition 8.7 and later All platforms supported by these versions of the Foglight for Virtualization, Enterprise Edition

System requirements

Before installing Foglight for Exchange, ensure your system meets the following minimum hardware and software requirements:

Platform

Any supported Foglight or Foglight for Virtualization, Enterprise Edition platform.

For complete information, see the System Requirements and Platform Support Guide.

Memory

As specified in Foglight or Foglight for Virtualization, Enterprise Edition documentation.

Hard Disk Space

As specified in Foglight or Foglight for Virtualization, Enterprise Edition documentation.

Operating System

As specified in Foglight or Foglight for Virtualization, Enterprise Edition documentation.

Monitored Servers

Domain Controllers specified in Foglight for Exchange agent properties must be Windows Server® 2008 or later.

Small Business Systems (SBS) versions have not been tested.

Foglight for Exchange version 5.6.5 and subsequent releases support Microsoft® Exchange Server 2007 or later, including all service packs, unless otherwise noted.

Minimum Domain and Forest levels should be Windows Server 2008.

Foglight for Office 365 support Microsoft Active Directory Federation Service 2.0 or later.

 Active Directory Federation Service 2.0 only can be monitored via WinRm.

For ADFS agents: If the monitored host is a physical machine, it requires a host agent for host information collection. If the monitored host is a virtual machine, it requires a VMware/Hyper-V agent to collect host information collection.

 


Product licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Cartridge for Infrastructure), others may require an additional license. Foglight for Exchange is license-protected. It comes with a trial license which is valid for 30 days.

 

To activate a trial or a purchased commercial license:

  1. On the navigation panel, under Dashboards, click Administration > Setup > Manage Licenses.
  2. Click Install.
  3. In the Install License dialog box, click Browse.
  4. In the file browser that appears, specify the location of the license file.
  5. In the Install License dialog box, click Install License.

 


Installing this hotfix

Important: Before installing this hotfix, do the following configurations:

  1. Enable Remote Shell for the user account used to monitor the Exchange environment. For more information, visit Manage Exchange Management Shell access.
  2. If your Exchange environment is running on Windows Server 2012 or below, make sure to download and install KB2842230 from Microsoft Updated Catalog to avoid the "Out of memory" error. For more information, visit "Out of memory" error on a computer that has a customized MaxMemoryPerShellMB quota set and has WMF 3.0 installed.
  3. Execute the "Set-ExecutionPolicy RemoteSigned" command for all of your Exchange environments.

 

To install this hotfix:

  1. Deactivate the previous Office365 agent.
  2. Navigate to the Cartridge Inventory dashboard and install the cartridge file included in this hotfix, ExchangeMonitoring-5_7_2_2.car.
  3. Log into the Enterprise applications running on Azure AD and delete the app called "Foglight for Office 365". Its application ID is "6a2af5a7-4440-4321-858c-45d7841fc575".
  4. Navigate to the Agent Status dashboard and deploy the ExchangeAgent agent package to the existing Foglight Agent Manager hosts.
  5. Re-consent the Office365 agent in the Administration tab.
  6. Activate the new Office365 agent.

 


Verifying successful completion

To determine if this hotfix is installed:

  1. On the Cartridge Inventory dashboard, verify that the Build ID of the following cartridges is set to 5.7.2.2-201809210230-b119:

 

The following is a list of files updated in this hotfix.

File Name

Build ID After Update

File Size After Update

ExchangeMonitoring-5_7_2_2.car

5.7.2.2-201809210230-b119

39.23 MB

 

If you encounter issues with the installation, see the full installation instructions for the product.

 


Removing this hotfix

To remove this hotfix:

Once installed, this hotfix cannot be removed.

 


About Us

We are more than just a name

We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.

Our brand, our vision. Together.

Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.

Contacting Quest

For sales or other inquiries, visit http://quest.com/company/contact-us.aspx or call +1-949-754-8000.

Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:

 


Copyright© 2018 Quest Software Inc.

Quest, the Quest logo, Foglight, and Join the Innovation are trademarks and registered trademarks of Quest Software Inc. in the U.S.A. and other countries. For a complete list of Quest Software trademarks, please visit our website at www.quest.com/legal. Red Hat, JBoss, the JBoss logo, and Red Hat Enterprise Linux are registered trademarks of Red Hat, Inc. in the U.S. and other countries. CentOS is a trademark of Red Hat, Inc. in the U.S. and other countries. Fedora and the Infinity design logo are trademarks of Red Hat, Inc. Microsoft, .NET, Active Directory, Internet Explorer, Hyper-V, Office 365, SharePoint, Silverlight,SQL Server, Visual Basic, Windows, Windows Vista and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. AIX, IBM, PowerPC, PowerVM, and WebSphere are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Java, Oracle, Oracle Solaris, PeopleSoft, Siebel, Sun, WebLogic, and ZFS are trademarks or registered trademarks of Oracle and/or its affiliates in the United States and other countries. SPARC is a registered trademark of SPARC International, Inc. in the United States and other countries. Products bearing the SPARC trademarks are based on an architecture developed by Oracle Corporation. OpenLDAP is a registered trademark of the OpenLDAP Foundation. HP is a registered trademark that belongs to HewlettPackard Development Company, L.P. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. MySQL is a registered trademark of MySQL AB in the United States, the European Union and other countries. Novell and eDirectory are registered trademarks of Novell, Inc., in the United States and other countries. VMware, ESX, ESXi, vSphere, vCenter, vMotion, and vCloud Director are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions. Sybase is a registered trademark of Sybase, Inc. The X Window System and UNIX are registered trademarks of The Open Group. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. IOS is a registered trademark or trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. Apple, iPad, iPhone, Mac OS, Safari, Swift, and Xcode are trademarks of Apple Inc., registered in the U.S. and other countries. Ubuntu is a registered trademark of Canonical Ltd. Symantec and Veritas are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. OpenSUSE, SUSE, and YAST are registered trademarks of SUSE LCC in the United States and other countries. Citrix, AppFlow, NetScaler, XenApp, and XenDesktop are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries. PostgreSQL is a registered trademark of the PostgreSQL Global Development Group. MariaDB is a trademark or registered trademark of MariaDB Corporation Ab in the European Union and United States of America and/or other countries. Intel, Itanium, Pentium, and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries. Debian is a registered trademark of Software in the Public Interest, Inc. OpenStack is a trademark of the OpenStack Foundation. Amazon Web Services, the "Powered by Amazon Web Services" logo, and "Amazon RDS" are trademarks of Amazon.com, Inc. or its affiliates in the United States and/or other countries. Infobright, Infobright Community Edition and Infobright Enterprise Edition are trademarks of Infobright Inc. POLYCOM®, RealPresence® Collaboration Server, and RMX® are registered trademarks of Polycom, Inc. All other marks and names mentioned herein may be trademarks of their respective companies.