KACE Systems Management Appliance (SMA) is a physical or virtual appliance designed to automate device management, application deployment, patching, asset management, reporting, and Service Desk ticket management. The KACE SMA Agent is an application that can be installed on devices to enable device management through the KACE SMA appliance.
Built-in Windows 10 Feature Updates: Deploy Feature Updates to upgrade Windows 10 to the latest semi-annual release. The Feature Updates are detected and deployed in a manner similar to patching.
Agent snooze through system tray: End users can snooze agent activities using the KACE system tray utility for 15 minutes, 30 minutes, one hour, and two hours. This is configurable up to a maximum of 5 times per day.
Parents pass fields to child tickets: The appliance now allows parent tickets to pass information to child tickets in a process (workflow). For example, while creating a new user you can now pass the username, department, phone number, and so on, from the parent ticket to other departments involved in the new user creation.
Native PowerShell support: Previously the KACE SMA online script only allowed users to define a batch script to run PowerShell, they had to wrap that inside a batch file and invoke through batch scripting. PowerShell scripts can now be launched directly from the KACE SMA.
Chromebook management enhancements: Additional inventory information, device command support, advanced search and Smart Label reporting is added in this release.
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