Statistica is now part of TIBCO. Beginning June 5th, Statistica customers will need to use TIBCO Support's customer portal, to receive assistance with Statistica.
The Recovery and Update Utility (RUU) is an all-in-one installer for the Rapid Recovery DL appliances only. It includes all appliance specific components and the Rapid Recovery core installer. You must use the RUU to upgrade to Rapid Recovery. If you have already upgraded to Rapid Recovery, the RUU may be run without issue.