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User migration fails with error "A value in the request is invalid"
Description
User migration fails with error "A value in the request is invalid"
Cause
Custom non-default address lists configured for all Address book. Only the DefaultGlobalAddressList value was changed. Also, the value used for the DefaultGlobalAddressList was incorrect. Once configuration was corrected, issue was resolved.
Resolution
DirSync Configuration File Actual Address Book Setting In AD GlobalAddressList default values need to set into the configuration file. DirSync service needs to be restarted after the change and resync.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Directory Sync Pro for Active Directory
20.11
Topic(s):
Troubleshooting
Article History:
Created on: 8/4/2023 Last Update on: 3/24/2026
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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