We are seeing an issues where some users are not available in the AD Pro tool. We already checked and they are in the right location to be synced as part of the profile we have configured.
Please, help us understanding why they are not in AD Pro's database.
I can see the user if I use the following filter:
(&(extensionAttribute14=Created By DirSync)(|(objectClass=Person)(objectClass=x))(!(objectClass=computer)))
What's the recommendation? We do have users in both scenarios Updated and Created.Use the following LDAP filter
(&(|(extensionAttribute14=Created By DirSync)(extensionAttribute14=Updated By DirSync))(|(objectClass=Person)(objectClass=x))(!(objectClass=computer)))
Contact Product Support if you have any issues with the above resolution.