Recovery Manager for AD 10.0 - Release Notes

Release Notes

Quest® Recovery Manager for Active Directory 10.0

Release Notes

February 2019

These release notes provide information about the Quest® Recovery Manager for Active Directory release.

About Recovery Manager for Active Directory

Recovery Manager for Active Directory enables fast, online recovery. Comparison reports highlight what objects an attributes have been changed and deleted in Active Directory enabling efficient, focused recovery at the object or attribute level. Accurate backups and a quicker recovery enable you to reduce the time and costs associated with AD outages and reduce the impact on users throughout your organization.

Recovery Manager for Active Directory is based on patented technology.

Recovery Manager for Active Directory 10.0 is a major release with new features and functionality. See New features.

New Features

New features

New features and enhancements in Recovery Manager for Active Directory 10.0:

New Features
Restore objects from encrypted backups in Recovery Manager Portal

Added an ability to restore objects from encrypted backups in Recovery Manager Portal.

Group Managed Service Account (gMSA) account can be used to access Backup Agent and backup files

The Group Managed Service Account (gMSA) account can be specified for the "Use the following account to access Backup Agent and backup files" option on the Agent Settings tab of the Computer Collection properties.

Support for 'Per Managed Person/Per Managed User' license type
Ability to specify custom credentials to install Offline Restore Agent in Repair Wizard

Now you can specify credentials to install Offline Restore Agent in Repair Wizard. This adds an ability to specify custom credentials (e.g. use account from another forest) to run the offline restore.

Resolved Issues

Resolved issues

The following is a list of issues addressed in this release.

Table 1: General resolved issues

Resolved Issue Issue ID
Backing up backlinks may end up with warning "Failed to get members of local groups of domain" when run over unstable connection. RMADFE-804
The Group Managed Service Account (gMSA) account can be specified for the "Use the following account to access Backup Agent and backup files" option on the Agent Settings tab of the Computer Collection properties. RMADFE-1375
Active Directory account (assigned to backup scheduler) should not be lockout during replication. RMADFE-1407
Agent-based online restore does not work in cross forest configurations if you use an account which is a member of the Protected Users security group. RMADFE-1431
Email notifications from Recovery Manager Console should include name of console server. RMADFE-1476
Added an option to specify credentials to install Offline Restore Agent on the Target Computer step of the Repair Wizard. RMADFE-1501
Added an ability to set the connection timeout for the Recovery Manager Remote API Access service. RMADFE-1590
Offline Restore Agent can crash when the 'Boot files' backup component is selected to restore. RMADFE-1532
Enumerating target domain controllers in Online Restore Wizard may cause crash of Microsoft Management Console. RMADFE-1601
Cannot set up alternate credentials for Backup Agent using Recovery Manager Console. RMADFE-1603

Table 2: Recovery Manager Portal resolved issues

Resolved Issue Issue ID
Added ability to restore objects from encrypted backups in Recovery Manager Portal. RMADFE-1351

Known Issues

Known issues

The following is a list of issues, including those attributed to third-party products, known to exist at the time of release.

Table 3: Recovery Manager for Active Directory known issues

Known Issue Issue ID
Online Restore Wizard (agent-based restore) does not work on Windows Server 2016 with Local Security Authority (LSA) protection and Secure Boot enabled. RMADFE-1966
Cannot perform RMAD upgrade if the SQL Server Always On group is enabled for the reporting database. RMADFE-1146

Unexpected behavior when you upgrade operating system on the domain controller that has the Backup Agent installed from Windows Server 2003 to Windows Server 2008: After the upgrade, the Backup Agent may not work properly.

WORKAROUND: Reinstall the Backup Agent on the domain controller.

163384

You may encounter the following unexpected behavior on the Backup Data Preparation step of the Online Restore Wizard: The wizard may not respond to any user action while it is processing a backup.

WORKAROUND: Wait until the backup processing is finished.

167416

When you select the "Backup Agent Management" node in the Recovery Manager Console, you may observe the following issue: The Recovery Manager Console stops responding, showing the status "Discovering Backup Agent instances, please wait".

WORKAROUND: Wait until the Backup Agent discovery completes.

183965

Unexpected behavior on the Reporting Options step in the Online Restore Wizard: When you select the "Include ChangeAuditor data in reports" check box, select a ChangeAuditor database, and click Next, you may encounter the error "Unable to connect to the ChangeAuditor database: <database>. Details: Login failed for user '<current user>'."

This error shows up if the current user account does not have sufficient permissions to access the ChangeAuditor database. The expected behavior in the described situation is that the Online Restore Wizard should prompt you for credentials to access the ChangeAuditor database.

WORKAROUND: Run the Online Restore Wizard under an account that has sufficient permissions to access the target ChangeAuditor database.

192269

You may encounter the following unexpected behavior while using the "Backup Agent Management" view in the Recovery Manager Console to view a list of Backup Agents: The list of Backup Agents may be incomplete. The cause of this behavior is that when you apply a filter on one or more columns in the "Backup Agent Management" view, there is no indication that the filter is applied.

WORKAROUND: Check to see if a filter is applied on any columns in the "Backup Agent Management" view. Remove the filter if necessary.

200274

A compare operation performed in the Online Restore Wizard may take a significant time to complete (30+ minutes). Also, the compare operation may consume a significant amount of RAM. This issue only occurs if the number of objects being compared is 100,000+.

WORKAROUND: Wait for the compare operation to complete.

340796

The Online Restore Wizard cannot find an object if the object name contains 1-9 digits when searching by the full object name, but can find it by the common mask, for example: 'u01' object can be found by 'u' and cannot by 'u01'.

This issue may arise if the operating system version of a domain controller is greater or different from the RMAD Console machine operating system.

WORKAROUND: Copy the esent.dll file from the domain controller where the backup was created to the product installation folder on the Recovery Manager Console machine.

88020172

You may receive the "ASR Error: Fail to exclude disk#1" error when performing the Backup or Restore operation on Windows Server 2008/2008R2-based domain controller.

WORKAROUND: This error can be safely ignored because it does not affect the backup or restore process.

91020268

After the upgrade on the network isolated machine, the Recovery Manager Console is loaded too slowly.

WORKAROUND: Uncheck the Check for publisher's certificate revocation option on the Advanced tab in the Internet Option dialog in Microsoft Internet Explorer.

92444398

Pre-installed Backup Agent can be upgraded during the backup creation.

WORKAROUND: Do not upgrade Backup Agent if the backup operation is not finished.

91682822
When a user cancels the data replication process by Ctrl + C, by logoff, etc, the status of the replication session is stuck at "Running". RMADFE-1271
Customer can add a few instances of the same RMAD console (by domain name and by IP). RMADFE-1276

Cannot disable replication schedule when there is no replication console (the replication console was deleted).

RMADFE-1283

Table 4: Recovery Manager Portal known issues

Known Issue Issue ID

Unexpected behavior when you use the Recovery Manager Portal to delegate restore or undelete permissions to a user or group that is not assigned any role in the Recovery Manager Portal: The delegation operation completes successfully. The expected behavior in this situation is that the Recovery Manager Portal should not allow you to delegate permissions to a user or group that has not been assigned any role in the portal.

WORKAROUND: Before delegating restore or undelete permissions, ensure that the target user or group is assigned the appropriate role in the Recovery Manager Portal. For more information about assigning roles to portal users, see the "Using Recovery Manager Portal" chapter in the User Guide.

308044

The Recovery Manager Portal fails to show the result of a restore or undelete operation if while the restore or undelete is still running you switch to some other tab, and then return to the Recovery tab.

WORKAROUND:

To ensure that all objects have been successfully restored or undeleted:

  1. On the Recovery tab, click the button with the name of the operation you have just performed.
  2. See the "Objects to restore" or "Objects to undelete" list. This list contains the objects whose restore has failed.
317314

When selecting a backup the Recovery Manager Portal, you may encounter the error "No backup found for the last backup session." This issue occurs if the backup is located on the domain controller and in the Recovery Manager Console its storage location is specified using a UNC path.

WORKAROUND: Select a backup stored locally on the Recovery Manager for Active Directory computer.

340814

Cannot access the Recovery Manager Portal if the portal is installed in the child domain.

WORKAROUND: In the portal settings file C:\Program Files (x86)\Quest\Recovery Manager Portal\Enterprise.Portal.Console\bin\EnterprisePortalSettings.xml <add key="SimulateLogonForWebDelegation" value="false" /> (default = true)

91616200
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