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On Demand Global Settings Current - Security Guide

About the Notification Service

On Demand Notification Service (ODNS) is a cloud based service that provides core services to other Quest Software as a Service (SaaS) product solutions. The core service provided is email notifications. Every email sent by the Notification Service is scanned for viruses and malware.

This service is delivered via Amazon Web Services.

Figure 2. Notification architecture diagram

Azure datacenter security

Microsoft Azure datacenters have the highest possible physical security and are considered among the most secure and well protected datacenters in the world. They are subject to regular audits and certifications including Service Organization Controls (SOC) 1, SOC 2 and ISO/IEC 27001:2005. Relevant references with additional information about the Windows Azure datacenter security are listed below.

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Azure Trust Center: https://azure.microsoft.com/en-us/support/trust-center/
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Microsoft Trust Center Compliance: https://www.microsoft.com/en-us/TrustCenter/Compliance?service=Azure#Icons
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Microsoft's submission to the Cloud Security Alliance STAR registry: https://cloudsecurityalliance.org/star/registry/
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Whitepaper: Standard Response to Request for Information – Security and Privacy: http://www.microsoft.com/en-us/download/details.aspx?id=26647
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Microsoft Global Datacenters: Security & Compliance: https://www.microsoft.com/en-us/cloud-platform/global-datacenters
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Azure data-at-rest Encryption Best Practices: https://docs.microsoft.com/en-us/azure/security/azure-security-data-encryption-best-practices

AWS datacenter security

Amazon Web Services (AWS) datacenters have the highest possible physical security and are considered among the most secure and well protected datacenters in the world. They are subject to regular audits and certifications including SOC 1, SOC 2 and ISO/IEC 27001:2005.

Relevant references with additional information about the AWS data center security are listed below.

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AWS Security and Infrastructure: https://aws.amazon.com/products/security/
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AWS Compliance: https://aws.amazon.com/compliance/

Data handling

This section describes how On Demand core services handle data.

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Data handled by Core
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Data handled by the Notification Service
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