Archive Manager for Exchange 8.5 - ArchiveWeb Guide

Statistics

This tab was designed to give the administrator fast, reliable and comprehensive information about archived emails/files. The number of emails/files, their size as well as space saved on the disc at archiving – all these essential data can be sorted by folder, user or time period. Exporting the statistics is also possible.

Statistics are available for:

oExchange Archive

oFiles Archive

NOTE: Not all Statistics functions may be available for the logged-on user. The user must be granted the necessary permissions. For more information see the Roles and Permissions sections.

Exchange Archive statistics

To generate the Archive Manager for Exchange statistics click on the Report from the main menu bar. Then form the grey sub-bar click Statistics and unfold the Exchange Archive node. Then select whether you want to display statistics for:

·Archived messages (count of messages) or

·Archived size (size of original message; shortcut size etc.)

NOTE: Date range selection is also possible (to improve performance). The statistics can be generated also in Archive Manager for Exchange Enterprise Manager.

Files Archive statistics

To generate the Archive Manager for Files statistics click on the Report from the main menu bar. Then form the gray sub-bar click Statistics and unfold the Files Archive node. Then select whether you want to display statistics for:

·Archived (details on archived files) or

·Restored (detailed on restored files)

·Archived versions (details on files with versions in the archive)

·Retention (details on files whose retention ends at the listed date) - a new column “Retention remaining days” and pagination have been added

NOTE: The statistics can be generated also in Archive Manager for Files Enterprise Manager.

Statistics table functions are similar to ArchiveWeb table functions:

ØChange the column sorting order by selecting the given column header and clicking its down/up arrow on the right (in case the arrow is not visible adjust the width of the column by dragging the line)

ØGroup table data by any column. To do so, drag the column header to the bar right above the table. Generated groups can be expanded by clicking the arrows next to them. As usual, the sorting order can be changed by clicking the little arrow in the dragged column header.

To export the data, click Export at the top-right of the table. The Export menu opens and you can choose to export the statistics to Excel, CSV, PDF or RTF.

Audit tab

This tab is accessible if:

·Auditing is configured (see the “Auditing” manual) and

·logged-on user has Auditing permissions activated

Auditing feature allows administrator (or other users defined in web config) to log defined user actions in the email archive, i.e. the administrator has an overview of archived / restored / retrieved emails and performed keyword searches. Even all actions made in Enterprise Manager console (both for Archive Manager for Exchange and for Files) are logged.

To view the logs, from the main pane click Report, then Audit from the grey sub-bar. Then unfold the Email Archive node to access the Archive Manager for Exchange logs or Archive Manager for Files node to access the Archive Manager for Files logs. Then you can browse through different types of logs – archive actions (Archive node), retrieve actions (Retrieve node) etc.

NOTE: Not all Audit tab functions may be available for the logged-on user. The functions must be allowed for the user. For more information see the Roles and Permissions sections.

The log entries of the selected action are displayed in the main pane. Data of the log entry selected in the main pane are displayed below the list view (see the screenshot above).

Audit Search

Special settings are available for Email Archive/ Search logs. Every search action is logged in the auditing log. By default user sees only its own search result logs displayed. To make all users’ search logs available for the user, s/he must have “Access all mailboxes” permission allowed for Auditing (under <LoggedOnUser>/ Manage Settings/ Roles).

To check your auditing search:

1.Perform search

2.Preview and export the search result by permission

3.deactivate the “Delete” functionality for user (under <Logged on user> / Manage settings / Roles)

List view conventions

List view functions are the same as in other ArchiveWeb lists:

ØChange the column sorting order by selecting the given column header and clicking its down/up arrow on the right (in case the arrow is not visible adjust the width of the column by dragging the line)

ØGroup table data by any column. To do so, drag the column header to the bar right above the table. Generated groups can be expanded by clicking the arrows next to them. As usual, the sorting order can be changed by clicking the little arrow in the dragged column header.

Any audit entry can be downloaded or tags can be added or removed from it. All tasks are available through the More actions menu. Click the More actions menu button located on the bottom right just below the list view. Then you can e.g:

·Add tags or Remove tags : these options allow you to add or remove tags from selected items (for more information on tags see the “Tagged items tab” section)

·Export results to ZIP (only for ArchiveWeb/Archive Manager for Exchange/Search or ArchiveWeb/Archive Manager for Files/Search entries); this option will export search result items with summary to Excel file and allow to download the created ZIP to the user's local machine.

·Export to XLS: this option will export selected items to XLS file on the user's local machine and provide a download link to the same file.

·Download log entry: this option will download single log entry in log file format on user local machine.

When two or more items are checked, the More actions menu appears automatically under the list view.

For more information on Auditing (how to install, configure it etc.) see the “Auditing” manual.

Tasks

Tasks option in the blue navigation ribbon at the top of the page gives the user overview of asynchronous tasks created by the logged-on user.

Tasks in the list are ordered. Running task is at the very top of the list. Then waiting tasks follow (in the order in which they will be performed, i.e. in the order in which they were created). Finally, completed and failed tasks are listed with the most recently completed task listed as first.

The list contains the following columns:

STATUS - task status can be one of the following:

Waiting - task is waiting in the queue to be run

Running - task is running

Completed - task successfully completed

Failed - task completed with errors

TASK - task's name including version name and operation name e.g. [AUDIT] - EXPORT TO XLS means that the logs from the Auditing will be exported to .xls file

START - start date when the task was started

FINISH - task's finished date

TOTAL COUNT - number of items to be processed by the task

PROGRESS - displays the progress or operation result; For export tasks such as Export to XLS, Export to PST and Export to ZIP this column displays a counter (how many items are already processed). For other operation types this column is empty. When task has finished, this column can contain download link (link to download processed items or link to download error logs.

“trash-bin” icon – deletes all the tasks from the list - confirmation dialog should appear with "Don't show this dialog again" check-box. If user confirms the action not to see again the dialog next tasks will be deleted and no dialog displayed for confirming the action, it is valid for current session and it's invalidated after re-login to AW and dialog will be displayed again.

"X" icon - deletes task from the list

Refresh button - reloading the task list; the list is automatically refreshed at specified interval (Profile / Automatic refresh interval)

NOTE: Export tasks such as "Export to ZIP" or "Export to PST" can be very resource consuming and can cause some issues, especially time-outs. To minimize these problems, see the Export Tasks IIS Settings Suggestions.

Addendum

·Troubleshooting

·List of Default ArchiveWeb Permissions