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KACE Systems Management Appliance 11.1 Common Documents - Releaseinformationen

Behobene Probleme

Behobene Probleme

Im Anschluss finden Sie eine Liste mit Problemen, die in dieser Version behoben wurden:

Resolved Service Desk issues

Behobenes Problem

ID des Problems

Creating a Service Desk process template that included a separator could result in an error when used from the User Portal.

K1-30698

Time Closed, Time Stalled and Time Opened are not updated for a parent ticket with approvals.

K1-30685

When copying text from a Word application to a ticket, the formatting could not be retained.

K1-30545

When duplicating a process, the ticket template was not duplicated.

K1-30460

Tickets with very long summary fields could result in an error when the Tickets list page loads.

K1-23726

Default ticket template is not set when creating a new ticket by email.

K1-23422

Unexpected rendering behavior (scrolling) could be seen when viewing ticket details when multiple categories and sub-categories are present.

K1-22645

In the Service Desk list view, Time Open and Time Opened are renamed to Time Since Last Opened and Last Opened, respectively.

K1-22630

Emails sent with display names with a comma or multi-language character to a Service Desk queue through POP3 was not handled correctly, in some cases.

K1-22610

Image was broken using several variables in email templates.

K1-21347

Email On Event ticket notification emails were formatted differently than Custom Ticket Rule emails.

K1-21198

Default value was not displayed on ticket detail page for drop-down fields with Always Required option.

K1-21187

Service Desk: Token emails from Gmail to Gmail leaved behind empty spaces.

K1-21186

When a ticket is submitted by email with embedded dark colors, the text was hidden if the Administratorkonsole is also set to a dark theme.

K1-21147

Process parent ticket did not close if child tickets were closed from Tickets list view.

K1-21143

Service Desk email notifications broke if templates exceeded character limits.

K1-21118

Advanced Search: Filters did not work as expected when using Unassigned Owner.

K1-21116

Advanced Search in Tickets list: Filters did not work as expected when using Status and Process Status.

K1-21107

Populating a Service Desk ticket multi-selection custom field with double quotes in the select value resulted in unexpected behavior.

K1-21094

Ticket attachment links sent in email notifications did not work as expected in some cases.

K1-19964

Resolved KACE Agent issues

Behobenes Problem

ID des Problems

CentOS receives all updates with the Linux Update feature. The security filter is not available for the Linux Package Upgrades page.

K1A-3810

KACE Agent 11.0 failed to download file from HTTPS source, impacting use of replication shares that are accessed through the HTTPS protocol.

K1A-2330

Client certificate install operation could timeout on newly provisioned Windows devices, preventing the agent from receiving any commands from the appliance until a reconnect event happened.

K1A-2329

VMM managed Hyper-V host was not added to appliance during VMM inventory when the Agent is installed on some Hyper-V hosts.

K1A-2328

Replication did work when password had an '@' symbol.

K1A-2326

macOS 11.0 (Big Sur): Installing KACE Agent with the Agent Status icon enabled resulted in warnings during installation.

K1A-2318

konea.exe and clientidentifier.exe could crash in some environments.

K1A-2291

Recurring Alert messages kept spawning new Windows on endpoint.

K1A-2289

Wake-on-LAN (WoL) through relay did not display error when the relay agent selected was down.

K1A-2285

Tokens were treated as invalid by agents (error: Agent token signed by another server) if the appliance database became out of sync with the file system.

K1-30642

SNMP inventory data from Dell servers could cause inventory to fail.

K1-30615

In the Systemverwaltungskonsole, on the Agent Token Detail page, Organization is represented with its ID instead of name.

K1-29969

Offline KScripts did not run when scheduled for Run on the instance/day of week.

K1-21173

MSI Policy wizard script could fail to set the registry value correctly.

K1-21049

Scripting option Allow run without a logged-in user cleared still allowed script to run.

K1-19576

SMB URLs did not properly handle passwords with special characters.

K1-17342

Resolved Inventory issues

Behobenes Problem

ID des Problems

SNMP inventory mistakenly identified non-hex strings as hex strings, causing incorrect values in some cases.

K1-30668

Dell Warranty retrieval errors were not logged to the new dell_warranty_log error file.

K1-30531

Overdue Service Desk widgets included tickets that were not yet overdue.

K1-30480

In the Quarantine list page, it was not possible to view the details of a quarantined device.

K1-24508

Viewing script logs from the Device Detail page displayed blank logs.

K1-21349

Reset Tries button in Windows Feature Updates Status on Device Detail page did not always work.

K1-21172

Gateway IP Address was not an available column on the Devices list page.

K1-21131

Machine deletion could lead to software installation counts being inaccurate.

K1-20437

No history was tracked when Smart Label was edited.

K1-17612

Other resolved issues

Behobenes Problem

ID des Problems

The Windows Feature Update Summary page did not correctly list all updates, in some cases.

K1-30887

Knowledge Base articles with multiple labels could be hidden for users.

K1-30671

LDAP Import: Scheduled imports set to None could still run automatically.

K1-30666

Compliance by Patch and Compliance by Machine widgets sometimes did not display correct values.

K1-30630

Images did not appear correctly in knowledge base articles, in some cases.

K1-30565

Emails with multiple CC's sent to a Service Desk queue through a POP3 server could not be handled correctly.

K1-30533

File attachments of type .eml or .msg were missing from tickets submitted by email.

K1-30527

Managed Installation with Override default installation configured would show Default installation set after saving.

K1-30481

An error could be seen while creating custom view on the Quarantine page in the Systemverwaltungskonsole.

K1-29978

Do not associate file Managed Installation option was not displayed correctly after saving.

K1-29927

In some cases, the network settings for the proxy settings were not honored by the Credential manager when using an Office365 OAuth account.

K1-29063

Access to the Administratorkonsole could be disrupted when changing an organization's virtual IP address or host name.

K1-25452

Email sent to Service Desk queues that use a multi-part MIME format could fail to parse correctly.

K1-22656

When a non-administrative queue owner attempts to retrieve the list of Service desk tickets using the API, tickets they did not submit could be omitted from the results.

K1-22653

SFTP- and FTP-specific Offboard Backup Transfer Settings fields containing backslashes caused offboard backup failure.

K1-22608

The Object History page sometimes failed to load when it contained Windows Feature Update data.

K1-21575

Agent upstream tunnel client certificate validation failed when an aging konea certificate was archived.

K1-21354

In KACE GO it was not possible to accept barcode searches that have embedded spaces or new line characters.

K1-21195

SAML LDAP attribute mapping option could cause authentication failures.

K1-21193

Asset import did not change Assignee information.

K1-21185

Code can now be saved in the Notes field of KScripts.

K1-21184

Monitoring: Create Ticket in Profile configuration did not select proper queue ID.

K1-21175

Search on Device Issues page did not function as expected.

K1-21169

SAML: Editing SP Metadata for NameIDFormat did not save changes.

K1-21139

Unexpected behavior observed when trying to map and update Manager field using SAML.

K1-21102

Default role for new users did not always honor the role chosen in Settings.

K1-21082

Alternate location for Managed Installation was not used behind a replication share.

K1-21016

Location was unassigned on asset when a new or previously removed device connects.

K1-20468

The Generate Self-Signed Certificate button was incorrectly enabled before the configuration information was saved in the SSL wizard.

K1-18300

Bekannte Probleme

Bekannte Probleme

Die folgenden Problem sind zum Zeitpunkt dieser Freigabe bekannt.

Bekanntes Problem

ID des Problems

KACE Agent for SUSE 11.1 requires libxslt to be installed in order to install. This is a newly introduced dependency.

K1A-3813

Disk Usage history is not recorded by a macOS KACE Agent of an APFS file system.

K1A-3805

The appliance reports the MS Windows 10 build number 20H2 through its technical release version of 2009.

K1A-3803

Dell Updates: Custom View does not report any results when Smart Label is a criteria.

K1-31860

Email attachments in .eml and .msg file format are marked as discarded if subject contains slashes '/'.

K1-31786

Linux package upgrades: Deploy All can push some updates that change system configuration which requires manual reconfiguration, such as on Ubuntu 18.04LTS (Desktop version with UI).

K1-31770

KACE GO: Non-admin queue owners cannot to set ticket device/asset to arbitrary device.

K1-31764

Windows Feature Update (WFU) schedule fails when using a deployment type of Detect and Stage type and the Agent version is 10.2.

K1-31743

Wake-on-LAN (WoL) options are not present in the Choose Action menu on the Device Detail page for supported devices.

K1-31729

Duplicating patch schedule from list of schedules does not work as expected.

K1-31714

Duplicating Dell Updates schedule from list of schedules does not work as expected.

K1-31713

Users with no queue permissions cannot see tickets they are CC-ed on.

K1-31710

Downloading status count is not displayed in Patch Schedules list page.

K1-31066

Managed Installation Detail page incorrectly shows that PKG files cannot be used.

K1-30820

Patching step with reboot in Task Chain shows Failed status.

K1-30812

Patch schedule with On-Demand Deploy ends Task Chain task when staging is completed.

K1-30811

Patch schedule information is not showing correctly after disabling a patch schedule.

K1-30733

Schedule information is not showing correctly after disabling a Linux package upgrade schedule.

K1-30725

Pasting an image into a knowledge base article causes other pasted images to reset alignment and justification.

K1-30721

Package download process incorrectly updates offline Last Modified instead of Last Update status.

K1-30588

Invalid filters (Smart Labels) can be saved, resulting in Smart Labels that never populate.

K1-20268

Systemanforderungen

Systemanforderungen

Die mindestens erforderliche Version für die Installation von KACE Systems Management Appliance 11.1 ist 11.0. Wenn auf Ihrer Appliance eine frühere Version ausgeführt wird, müssen Sie eine Aktualisierung auf die angegebene Version durchführen, bevor Sie die Installation fortsetzen können.

Für ein Upgrade von KACE Agent ist mindestens Version 10.2 erforderlich. Wir empfehlen die Ausführung der neuesten Agentversion mit KACE Systems Management Appliance 11.1.

HINWEIS: Das KACE Agent RPM-Paket kann nur auf verwalteten SUSE Linux-Geräten installiert werden, wenn das libxslt-tools-Paket vor dem Agenten-Paket installiert wird.

Um die Versionsnummer der Appliance zu überprüfen melden Sie sich bei der Administratorkonsole an und klicken Sie auf Hilfe. Klicken Sie auf der angezeigten Hilfefeld auf die umkreiste Schaltfläche „i“.

Vergewissern Sie sich vor der Aktualisierung auf Version 11.1, dass das System die Mindestanforderungen erfüllt. Diese Anforderungen werden in den technischen Daten der KACE Systems Management Appliance erläutert.

Produktlizenzierung

Produktlizenzierung

Falls Sie derzeit eine KACE Systems Management Appliance Produktlizenz besitzen, ist keine zusätzliche Lizenz erforderlich.

Wenn Sie die KACE Systems Management Appliance zum ersten Mal verwenden, finden Sie ausführliche Informationen zur Produktlizenzierung im Handbuch zur Appliance-Einrichtung. Das entsprechende Handbuch finden Sie unter Weitere Ressourcen.

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