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Active Administrator 8.5 - User Guide

Active Administrator Overview Certificates Security & Delegation  Active Directory Health
Switching to Active Directory Health Using the Active Directory Health landing page Installing Active Directory Health Analyzer agents Using the Active Directory Health Analyzer agent configuration utility Excluding domain controllers Managing the Remediation Library Analyzing Active Directory health Analyzing Azure Active Directory Managing Active Directory Health Analyzer alerts Managing alert notifications Pushing alerts to System Center Operations Manager and SNMP managers Managing monitored domain controllers Managing data collectors Active Directory Health Templates Managing Active Directory Health Analyzer agents Using the Troubleshooter Recovering Active Directory Health data
Auditing & Alerting Group Policy Active Directory Recovery Active Directory Infrastructure DC Management DNS Management Configuration
Using the Configuration landing page Managing tasks Defining role-based access Setting email server options Configuring SCOM and SNMP Settings Setting notification options Setting Active Template options Setting agent installation options Setting recovery options Setting GPO history options Setting certificate configuration Setting service monitoring policy Managing archive databases Migrating data to another database Setting a preferred domain controller Setting up workstation logon auditing Managing configuration settings Setting user options Managing the Active Directory server
Diagnostic Console Alerts Appendix
Domain controller alerts
Active Directory Certificate Services service is not running Active Directory Domain Services is not running Active Directory Web Services service is not running Consecutive replication failures DC cache hits DC DIT disk space DC DIT log file disk space DC LDAP load DC LDAP response too slow DC Memory Usage DC properties dropped DC RID pool low DC SMB connections DC SYSVOL disk space DC time sync lost Detected NO_CLIENT_SITE record DFS Replication service not running DFS service is not running DFSR conflict area disk space DFSR conflict files generated DFSR RDC not enabled DFSR sharing violation DFSR staged file age DFSR staging area disk space DFSR USN records accepted DFSRS CPU load DFSRS unresponsive DFSRS virtual memory DFSRS working set DNS Client Service is not running Domain controller CPU load Domain controller page faults Domain controller unresponsive File Replication Service is not running File replication (NTFRS) staging space free in kilobytes GC response too slow Group policy object inconsistent Hard disk drive Intersite Messaging Service is not running Invalid primary DNS domain controller address Invalid secondary DNS domain controller address KDC service is not running LSASS CPU load LSASS virtual memory LSASS working set Missing SRV DNS record for either the primary or secondary DNS server NETLOGON not shared NetLogon service is not running Orphaned group policy objects exist Physical memory Power supply Primary DNS resolver is not responding Secondary DNS resolver is not responding Security Accounts Manager Service is not running SRV record is not registered in DNS SYSVOL not shared W32Time service is not running Workstation Service is not running
Domain alerts Site alerts Forest alerts Azure Active Directory Connect alerts
Event Definitions PowerShell cmdlets

Generating an alert history report

You can generate a report of the alert history and display it in a report editor, send the report in an email, or save the report to a file.

To generate an alert history report
1
Select Active Directory Health | Alerts.
2
Select the source of the alert history.
3
Click Alert History Report.
4
By default, all dates are included. You can select a specific date or date range.
5
To filter the list of alerts, select Filter by alerts. Use Select All and Clear All to help you select the alerts to display in the Alert History area.
6
To filter the list by severity, select Filter by severity, and choose the levels of alerts to display in the Alert History pane.
7
Select how to deliver the report. You can display the report in a report editor, where you can make additional formatting changes, or you can send the report in an email and save it to a folder.
To display the report in a report editor
a
Select Interactive.
b
Click OK.
To send the report in an email
a
Select Delivery report, if necessary.
b
Change the default report name if desired.
c
By default, the date and time are appended to the end of the file name. Clear the check box if you do not want the date and time appended to the file name.
d
By default, a PDF file is created. You can choose a different format.
e
Open the Email tab, if necessary.
f
By default, the logged in account displays in the list. To add more recipients, click Add, type the email addresses, and click OK.
g
Modify the default subject line if desired.
h
Set the priority of the email.
* 
NOTE: If you also want to save the report to a folder, do so before you click OK.
i
Click OK.
To save the report to a file
a
Select Delivery report, if necessary.
b
Change the default report name if desired.
c
By default, the date and time are appended to the end of the file name. Clear the check box if you do not want the date and time appended to the file name.
d
By default, a PDF file is created. You can choose a different format.
e
Open the Save to Folder tab.
f
Click Add.
g
Add a path to the location where you want to store the report file, and click OK.
h
Click OK.

Muting alerts

If you know about an upcoming maintenance to the system or some other event that may cause a lot of unnecessary alerts, you can mute the collection of alerts or set a schedule to mute the alerts. During the mute period, no alerts are collected into the Active Administrator® database and no alert notifications are sent. If you forget to remove the mute, the mute is cleared automatically after one hour.

You can mute all alerts or just alerts for a specific forest, domain, domain controller, or site. The Mute button displays on each window in the Active Directory Health Analyzer. If you are viewing health for a specific object, the Mute button will mute the alerts for that object. For example, if you are viewing a specific site and you click Mute, only the alerts for that site are muted.

Table 57. Muting alerts
Mute type
Forest alerts
Domain alerts
DC alerts
Site alerts

All

Muted

Muted

Muted

Muted

Forest

Muted

Alerts sent

Alerts sent

Alerts sent

Forest + domain controllers + sites

NOTE: Applies to only one forest.

Muted

Muted

Muted

Muted

Domain

Alerts sent

Muted

Alerts sent

Alerts sent

Domain + domain controllers

Alerts sent

Muted

Muted

Alerts sent

Domain controller

Alerts sent

Alerts sent

Muted

Alerts sent

Site

Alerts sent

Alerts sent

Alerts sent

Muted

To mute alerts
1
Select Active Directory Health | Alerts.
2
Select an object in the tree. The Mute button is not active for Domains, Sites, and Monitored Domain Controllers. See Table 57 to see what alerts are muted for each object.
3
Click Mute.
•
To mute the entire system, including all forests, domains, sites, and domain controllers, click Mute All.
•
To mute the selected object only, click Mute.
•
When muting a forest, you can also choose to include the sites, domains, and domain controllers.
•
When muting a domain, you can also choose to include domain controllers.
4
Click Yes to confirm the mute.
A heading displays on every analyzer page to indicate what object is muted, the time it was muted, and by whom it was muted. If more than one object is muted, only the number of muted objects displays. The mute automatically clears after one hour.
•
To clear all mutes, click Clear All.
•
To open the Mute dialog, click Details. You can mute the object again if the mute is about to expire or clear a selected mute or all mutes. See Clearing mutes.
To schedule muting alerts
1
Select Active Directory Health | Analyzer.
2
Select an object in the tree.
3
Click Schedule Mute.
4
If scheduling a mute for a forest object, optionally select Include sites, domains and domain controllers to also mute their alerts.
- OR -
If scheduling a mute for a domain object, optionally select Include all domain controllers to also mute their alerts.
5
Optionally, enter the Reason the alerts are being muted.
6
Set the Start and End dates and times for the alerts to be muted.
7
Optionally, select Override manual mutes to override existing mutes during the scheduled mute.
8
Optionally, select Do not save observed values to suppress saving details of the alerts that occur during the scheduled mute in the database.
9
Click Schedule to create the scheduled mute.
To view and modify a scheduled mute
1
Select Active Directory Health | Analyzer.
2
Click Mute Schedule.
3
Optionally, select a schedule and click Edit to change the schedule details.
4
Optionally, select a schedule and click Remove to delete the schedule.

Clearing mutes

A heading displays on every analyzer page to indicate what object is muted, the time it was muted, and by whom it was muted. If more than one object is muted, only the number of muted objects displays. A mute automatically clears after one hour. You can quickly clear all mutes from the heading. You also can clear just a selected mute.

To clear all mutes
•
Click Clear All in the heading, and click Yes to confirm.
•
Click Details in the heading, click Clear All, and click Yes to confirm.
To clear a selected mute
1
Click Details in the heading.
2
Select a mute from the list.
3
Click Clear Mute.
4
Click Yes to confirm.

Viewing mute history

A history of mutes is kept so you can see the object that was muted, who set the mute and at what time, and who cleared the mute and at what time.

To view mute history
•
Click Mute History on any analyzer page.
•
To sort the columns, click in the heading.
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