How do you change the email address associated to the Diagnostic Server (DS), but not lose any historical data? (4243009)

How do you change the email address associated to the Diagnostic Server (DS), but not lose any historical data?

How do you change the email address associated to the Diagnostic Server (DS), but not lose any historical data?

1. Invite the new users with the new email address to Spotlight Cloud

2. Then sign in to the DS using the new main email address that you want to use for the DS. It can be anyone from the users you added - since we don't support roles yet, all are administrators.

3. After signing in to the DS with the new email address, the DS will be updated and in the next request for a token, the new email will be used for the same organization and history will be kept.

4. After you have followed the above steps we recommend to remove the old deprecated users with the old email address

5. We also recommend to go into the Account Settings, (in the top right corner of Spotlight Cloud web console) and in the 'Your Profile' section, change the Organization name and use the relevant name (it shouldn't be an email, it should be the company name).

SCS-740