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Titel
Opening mailbox from agentlessly protected VM directly from LMU fails with “Wrong database file path” -
Beschreibung
Opening mailbox from an agentlessly protected Exchange VM directly from LMU (Local Mount Utility) fails with the following error.
MailboxRestore.log
[26664] ERROR 2020-05-07T12:53:09 [1] - MailboxRestore.UI.MainForm () Wrong database file path: \Mailbox\RA_2019_Admin_02\RA_2019_Admin_02.edb MailboxRestore.Contracts.Exceptions.MRException depth 0: Database file '\Exch\DB01\DB01.edb' does not exist. Please verify that the supplied path is correct. (0x80131500) -
Ursache
This has been identified as product defect RR-110364The defect RR-110364, will be evaluated by our Product team for inclusion in a future release.
A list of “Resolved Issues” is published in the product Release Notes accompanying new releases that can be referenced to identify if a fix for this defect has been implemented. Product Release Notes are available in the “release notes and guides” area of our Support Portal at https://support.quest.com
For more information on our Product Enhancements and Defects policy, see details published in our Global Support Guide available on the Support Portal. -
Lösung
This defect will be addressed in a future release.
Workaround:
To mount the mailbox database, please follow the steps from method 2 or 3 described in the following knowledge base article.
How to use Mailbox Restore for Exchange Restores? KB184597 -
Fehler-ID
RR-110364