Installing or Upgrading StoragePoint
NOTE: An upgrade is irreversible. Before proceeding with any install, make sure proper preparation has been completed. As an added precaution it is advisable to back-up the Metalogix StoragePoint configuration database prior to performing any upgrade.
NOTE: To install bits on an app server outside of the farm, please see Advanced Options, Install AppServer.
1.Refer to the welcome e-mail with instructions on how to download the Metalogix StoragePoint software. This e-mail will be sent after registering for a trial or making a software purchase. Follow the instructions and download the software to one of the SharePoint WFEs or download it to another location and copy it to one of the WFEs.
2.Once downloaded or copied to a WFE within the farm or single-server environment, simply double-click the executable to launch the Metalogix StoragePoint Install Wizard.
NOTE: For Windows 2008 or Windows 2008 R2, right click on the executable and click Run as Administrator.
3.Click Install StoragePoint. The Evaluation Guide or this Quick Start Guide can also be loaded. Please note that both of these documents are PDFs, so please have Adobe Acrobat Reader or some other PDF viewer installed.
If SharePoint has been upgraded, and software for a previous version is being installed, a message similar to the one below will be displayed. Contact Metalogix to get the correct version.
4.A welcome screen is displayed. Click Next.
5.(Install only) Select the I Accept radio button, and click Next.
6.Enter the destination for installing the Metalogix StoragePoint. Click Browse to select something other than the default location. Click Install.
7.After the files are placed in the drive, make sure the Run StoragePoint Configuration Wizard checkbox is selected. Click Finish.
This message may display briefly to indicate that StoragePoint is looking for other installed software that may not be compatible with StoragePoint externalization.
8.The StoragePoint Configuration Wizard will launch. Click Next.
9.The installer will now perform a series of system checks to make sure the system is ready for Metalogix StoragePoint to be installed. If all system checks pass then click Next.
NOTE: If a system check fails it will be denoted with a red X and the install will not be able to continue until the issue(s) are resolved. The installer will also check whether the most recent supported SharePoint CU is installed.
NOTE: Unless a server is running only in a web server role, it will be detected as an app server. The bits will most likely deploy successfully, but use the AppServer Install if needed. If unsure, run the following PowerShell script to see the servers in the farm: Get-SPServer | Select Name, Role
10.UPGRADE ONLY: Choose Upgrade and Click Next.
11.Enter the license key.
NOTE: There may be more than one registration key depending on what licenses are installed. Please make sure to use the correct key. There are different keys for production and non-production licenses.
NOTE: If a Trial license key is being activated, all Metalogix StoragePoint features except deleting storage profiles and the Recall timer job will stop working at the end of the trial period.
Verify the number of WFE servers in the farm. This can be less than the number requested with the license. An explanation in the Reason for Override field must be entered if the Override box is checked.
Provide the credentials for an account that has local administrator rights on the WFE(s). The activation and provisioning job that runs requires this access to register certain components on each WFE.
StoragePoint Proxy Settings
Use the optional StoragePoint Proxy Settings dialog to configure proxy settings for connecting to the license server. This setting can be edited on General Settings after the installation is complete.
12.Select the Activate Online option and click Next (go to Step 19) or if the server does not have an Internet connection, click Activate Offline and go to the next step.
13.(OPTIONAL) If the Active Offline option was selected, there will be a screen with Activation Data generated. The data is already selected; copy the data.
14.Click the link or open a browser on a computer with access to the internet and navigate to https://support.quest.com/offline-activation
15.Paste the Activation Data in the top field and click Activate.
16.There will be an error if an invalid registration key is entered. If all values entered are valid there will be a file download dialog. Save the file to a location that is accessible by the server where the license activation is being performed.
17.Back on the Offline Activation window, upload the license key file by clicking on the Browse
a.Navigate to the location where the file was saved.
b.Select the file and click Open.
See Automatic (Internet) Activation or Manual Activation in the Administration Guide for more information on this process.
18.Click Next on the Offline Activation window.
19.Provide the name of the database server where the Metalogix StoragePoint configuration database will be installed. The database name and SA credentials can be modified if the currently logged on user does not have database and object create privileges on the specified SQL Server instance.
NOTE: If SQL AlwaysON is being used, On Database Creation Login Credentials dialog, enter the name of the Listener in the Database Server field.
Click Test Connection to make sure the supplied values are valid.
20.Provide the credentials that will be used to access the Metalogix StoragePoint configuration database. We recommend using the default setting, which will access the database via the app pool account(s) that the SharePoint web application(s) run under.
Click Test Connection to test the connection based on selected authentication method.
Edit Connection String Directly
Use the optional text filed to manually edit the SQL database connection string.
Temp Folder Settings
Use the optional Temp Folder Settings to allocate a location and size limit for temporary storage of StoragePoint files. This setting can be edited on General Settings.
NOTE: There will be an error similar to this if an invalid server/instance name or authentication credentials are entered. Click Previous to go back and repair the error.
The solution file will now be installed on the local server and deployed to the all servers in the farm.
This page will periodically refresh to update the provisioning status. This process can take upwards of 5 minutes depending on the size of the farm.
NOTE: If the deployment process fails for any reason the error will be presented in the following dialog.
21.After the install, restart IIS and the SharePoint timer service. Click OK.
22.Upon completion of the deployment process the progress status will change to All operations successfully completed. Click Next.
23.The installation process is complete. Click Close.
A browser window will be opened and to the Metalogix StoragePoint License Management page in SharePoint Central Administration.