Foglight Agent Manager fails remote upgrade (4294723)

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Titel

Foglight Agent Manager fails remote upgrade
Beschreibung

Foglight agent manager fails to upgrade when attempting to upgrade from the FMS.
Ursache

FglAM logs display the following errors:
2016-02-23 01:15:09.812 ERROR [FglAM:IncomingMessage[4]-45] com.quest.glue.common.util.deployment.GarDeployer - Failed to extract archive /opt/Quest_Software/Foglight_Agent_Manager/deploy/downloaded/fglam-client-pkg-Host Agents.gar to /opt/Quest_Software/Foglight_Agent_Manager/agents.
2016-02-23 01:15:09.812 ERROR [FglAM:IncomingMessage[4]-45] com.quest.glue.core.deployment.DeploymentManager - An error occurred while extracting the /opt/Quest_Software/Foglight_Agent_Manager/deploy/downloaded/fglam-client-pkg-Host Agents.gar agent archive
Lösung

1. Make sure the path in the above error (/opt/Quest_Software/Foglight_Agent_Manager/deploy/downloaded/) exists and the account running the FglAM process is the owner
2. Re-attempt the upgrade

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Empfohlener Inhalt

Produkt(e):: Foglight
6.1.0, 6.0.0, 5.9.8, 5.9.7, 5.9.5, 5.9.4, 5.9.3, 5.9.2, 5.7.5; Foglight for Databases
6.1.0, 6.0.0, 5.9.7, 5.9.5, 5.9.4, 5.9.3, 5.9.2

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