Title: NVRM Data Manager gives Error-missing action file message
Date: June 2007
NV Version: NVRM 3.5
OS Version: Windows
Application version:
Plugin version:
Description: How to resolve a data manager "missing action file" error.
Symptoms:
When running a Data Manager Job in NVRM to produce a Netvault Backup job the job schedules but fails with an "Error-missing action file" message.
The DSR job has run and succeeded.
1) check that the DSR Job and the DSR report have run and completed successfully.
2) check the csv output of the DSR report :
a) select the DSR report tab
b) select the view saved reports
c) select the csv file that the Data Manager job was based on.
d) select Display Report and Finish.
Ensure that this file is NOT empty. If it is empty re-define the report to produce valid data (You cannot run a backup job on no data).
3) Check the Data manager job definition to ensure it is selecting the correct (not empty) input file.
4) finally check the defined inclusion text file to ensure that it is
a) not empty
b) in unicode format (for both windows and UNIX/Linux) the multibyte format only applies to Linux/Unix versions of the Filesystem plugin PRE - 7.0. Note that NEtvault Backup 7.4.5 update 4 (build 204)
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