Infrastructure Wizard: The wizard fails with a "commit result" error (4221791)

Dashboard| Infrastructure| add Single Host or Dashboard| Hosts| Hosts| Add Host

Infrastructure Wizard: The wizard fails with a "commit result" error

Commit action failed: com.quest.wcf.publicapi.code.FunctionInvocationException: Error executing script id=system:infrastructure_agents.storeAgentName name="'Store Agent Name, Props and Cred Bean' from the System module Infrastructure/Agents" message: com.quest.nitro.service.sl.interfaces.scripting.ScriptingException: com.quest.nitro.service.sl.interfaces.scripting.ScriptAbortException: java.lang.NullPointerException: Cannot invoke method store() on null object ----script start------ package system._infrastructure_agents.scripts; //reset wizard start time so the test will trigger again if the hostname changes agentInfoBean.store("wizardStartTime", System.currentTimeMillis(), specificTimeRange) def ...

Workaround 1
Dashboard| Administration| Agents| Agent Status or Agent Host

• Deploy agent Package
  • Redeploy the Hostagents.gar file

Workaround 2

• Remove the Hostagent package, files, directories from the FglAM
  Note:  The directory tree and files are the same for both Windows and Linux/Unix
  • <FglAM home>/agents/HostAgents
  • <FglAM home>/state/default/logs/HostAgents
  • <FglAM home>/state/default/agents/HostAgents
• Redeploy the Hostagents.gar file
  • Follow the remediation steps in Workaround 1

Workaround 3
Dashboard| Administration| Cartridges| Catridge Inventory

• Uninstall and reinstall the "Infrastructure"
• Redeploy the Hostagent.gar package.
  • Follow the remediation steps in Workaround 1