Message Submission status shows as unknown for Hub Transport server under Roles Summary in Quick View dashboard (4285918)

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Titel

Message Submission status shows as unknown for Hub Transport server under Roles Summary in Quick View dashboard
Beschreibung

Message Submission status shows as unknown for Hub Transport server under Roles Summary in Quick View dashboard
Ursache

Exchange agent (Quest Remote Command service in particular, that runs on Monitored Exchange server) queries the Exchange service path from value "Services" under Registry key "HKEY_LOCAL_MACHINE\SOFTWARE\\Microsoft\ExchangeServer\v14\Setup". If this value is missing then that could be one of the reasons for the issue described.
Lösung

Please verify above mentioned Registry Key and value exists on the monitored Exchange server (sample screenprint attached). If not then please add it.

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Empfohlener Inhalt

Produkt(e):: Foglight for Databases
6.1.0, 6.0.0, 5.9.7, 5.9.5, 5.9.4, 5.9.3, 5.9.2; Foglight for Virtualization Enterprise Edition
8.6, 8.5.5, 8.5, 8.4, 8.3; Foglight
6.1.0, 6.0.0, 5.9.8, 5.9.7, 5.9.5, 5.9.4, 5.9.3, 5.9.2, 5.9.1, 5.7.5, 5.7.1

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