Cannot initialize NetApp RestApi client, return empty client instance. post the upgrade to Change Auditor 7.5, auditing of Netapp stopped.
7.5 agent cannot connect to the Netapp 9.12, received below error in the agent logs.
ID: 22699
Time: 13/06/25 00:30:52.082
Level: WARN
Thread: 3212
Logger: CAAD.Agent.CNetAppClusterSink.FPolicyInstance
File: c:\ca_buildagent1\_work\69\s\product\npauditmonitor\cmfpolicyinstance.cpp
Function: CNetAppClusterSink::FPolicyInstance::OpenApiContext
Line: 149
Message: Unable to connect to cluster mode filer 'FACSSVM1': Cannot initialize NetApp RestApi client, return empty client instance.
ID: 13300
Time: 13/06/25 00:32:43.717
Level: WARN
Thread: 6800
Logger: CAAD.Agent.CNetAppClusterSink.FPolicyInstance
File: c:\ca_buildagent1\_work\69\s\product\npauditmonitor\cmfpolicyinstance.cpp
Function: CNetAppClusterSink::FPolicyInstance::OpenApiContext
Line: 149
Message: Unable to connect to cluster mode filer 'DC1PWSVM01': Cannot initialize NetApp RestApi client, return empty client instance.
Known product defect.
defect Bug 577080 [7.6.1] NetApp Ontap 9.12 not working for CA rest API.
Workaround:
Netapp connectivity and auditing is successful by using CA agent 7.4.
uninstall CA agent 7.5 and install agent 7.4.
