How to update the AfterMail URL that is used to open a message in Outlook (4320166)

You are unable to open a stripped message within Outlook, and the link\url is incorrect when accessing archived messages in Outlook.

The Exchange Utility is used to update the Archive Manager URL the Stripped/Stub Messages use in Outlook.

1. Navigate to C:\Program Files(x86)\Quest\ArchiveManager\ExchangeUtility.exe file.

2. Open the ExchangeUtility.exe file.

Note: Exchange utility should be opened using the ArchiveMgr_ESM account or an account that has Exchange administrative privileges.

3. Click File  | Get Mailboxes. This opens the Mailbox Selector screen.

4. Enter the following information and click OK:

- Exchange Server: Enter the name of the Exchange Server on which you are running Archive Manager.
- OU: (Optional) Enter the name of the Organizational Unit for which you want to reconstruct stripped messages.
- Filter: (Optional) Enter search criteria for finding the mailboxes in which you want to reconstruct stripped messages.

5. Select the mailboxes you want to repair the checksums for. All mailboxes are selected by default.

6. Click File and select "Update Archive Manager URL". You will see the Archive Manager URL displayed.

7. Type the same address that is found in the Archive Manager Configuration Console | Advanced ... | AfterMail URL

8. Click OK

The stripped messages are now directed to the new URL.

Note: As the URL is updated for the users, their name will be unselected. You will see Status go from "Idle" to "Complete".