QCS (Quest Collaboration Services) event reports that F/B synchronization completed successfully
<Collection Name> | Free/Busy | 'Received objects' and 'Applied objects' are at 100%
However, Outlook or OWA are unable to view the F/B information
You would like to verify that Free/Busy synchronization has, indeed, completed successfully.
Please note that the steps below are also demonstrated in the video attached to this article.
1. Pick one problematic stub object.
2. Find the object in ADSIEdit and open its 'Properties'.
3. Find and copy the 'legacyExchangeDN' (LEDN) attribute. For example:
/o=HQ Org/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=test
4. Run MFCMapi and find the 'SCHEDULE+ FREE BUSY' folder.
5. Find a subfolder that begins with 'EX:' and contains a portion of the object's LEDN. For example:
EX:/o=HQ Org/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)
6. Copy the PR_DISPLAY_NAME attribute of the subfolder.
7. Open the subfolder.
8. You should be able to find a message with 'Subject' that begins with 'USER-' and contains the remaining portion of the object's LEDN. For example:
USER-/CN=RECIPIENTS/CN=TEST
9. Copy the PR_NORMALIZED_SUBJECT attribute of the message.
10. Join PR_DISPLAY_NAME and PR_NORMALIZED_SUBJECT into one line, while removing 'EX:' and 'USER-', and it should yield the object's LEDN. For example:
EX:/o=HQ Org/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)USER-/CN=RECIPIENTS/CN=TEST
yields
/o=HQ Org/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=TEST
which is the same as
/o=HQ Org/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=test
This test should sufficiently confirm that the problematic AD object has a corresponding F/B message and that the QCS F/B sync has completed successfully.
NOTE: As another test, consider using Outlook 2003 or Outlook 2007 with 'UseLegacyFB'.
