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Title
Error: "The database format is not supported by Quick Connect Sync Engine“ -
Description
After the upgade to the leatest CMG Version 1.5.0.29, the connector does not run. Following error appears:
Error: "The database format is not supported by Quick Connect Sync Engine“
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Cause
If you are upgrading your Directory Connector from a pre-1.5 version: The Directory Connector's underlying engine has been updated in version 1.5, requiring a reconfiguration of the associated SQL database. -
Resolution
This release of CMG includes a special utility that can perform this reconfiguration automatically. After you have upgraded the DC software:Find and run the file CMX.Apps.QcUpgradeConfiguration.exe (in the Directory Connector's installation directory, typically C:\Program Files\Dell\Coexistence Manager for GroupWise\Directory Connector).This utility should be run just once, before your first run of the Directory Connector after you upgrade from a pre-1.5 version.