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How to subscribe to RSS Feeds/Product Notifications (102751)

How to subscribe to RSS Feeds/Product Notifications to opt into support notifications to receive emails about the latest software patches, version releases, and updates to our Knowledge Base. What Is RSS? (Really Simple Syndication ...

Unable to see issues for Custom Checks (146633)

After creating a Custom Check and returning to Check Results, the issues for that check may not be displayed. Workaround. This issue can be fixed by simply restarting the ChangeBASE client. Status. Waiting for fix in future release of ChangeBASE.

How to download MSI Studio Installer (184213)

How to download MSI Studio Installer? MSI Studio is only supplied as part of ChangeBASE; it cannot be downloaded separately. Once ChangeBASE has been installed onto a machine, the MSI Studio installer (MSIS.Install.msi) can be found in the ChangeBASE install folder at. ...

MSI Studio is rolled back to a version pre-ChangeBASE v.6.2.2 (153510)

MSI Studio was updated in ChangeBASE v.6.2.2, however this update introduced some undesirable side effects in its operation. To remedy this, Development have rolled back MSI Studio to the last stable release. If you have ...

The ChangeBASE client reports an error “Startup Failed – An entry with the same key already exists” on startup (153511)

Under certain conditions, the ChangeBASE client may display the above error on startup if the ChangeBASE service has been restarted whilst applications were still in the process of being imported. An example of when this ...

Stuck in database creation, receiving a licensing error. (149217)

Can multiple ChangeBase server installation be managed by one management workstation? Database creation on different ChangeBase server prompts a licensing error. "Cannot create a repository: You have either entered ...

Upgrade to 6.2.0 or 6.2.2 may fail when applications have been deleted under certain circumstances. (150304)

When upgrading to 6.2.0 or 6.2.2, it is possible to get an upgrade error, indicating a database upgrade failure. When checking the CB.Upgrade.yyyymmdd.hhssmm.txt log in C:\ProgramData\ ChangeBASE\Logs, this error appears: ...

6.2.2 Upgrade will fail after a custom fix was added and then removed (147509)

Upgrading from an existing ChangeBASE v.6.2 instance where a custom fix has been added and then deleted may fail with the following error. When checking the CB.Upgrade.yyyymmdd.hhssmm.txt log in C:\ProgramData\ChangeBASE\Logs, this error appears: ...

ChangeBASE Reports not showing full issue details for Web Apps. (138989)

Under certain circumstances, issue messages in reports generated for web imports can be truncated and the line number may not be displayed. Attached to this article are two scripts which will correct the problem on ChangeBASE ...

ChangeBASE V6.0.6 (121540)

On 6 November 2013, ChangeBASE 6.0, the new version of the ChangeBASE application readiness tool was launched. It has been completely re-architectured around a true client-server model in which most of the processing is carried out by a central ChangeBASE service. ...

Dealing with Fragmented Indexes on Large Databases (135255)

When large numbers (2,000+) of packages are imported into ChangeBASE, you may experience a degradation of import speeds and in certain circumstances, an unresponsive user interface. Over the course of time, the indexes ...

Web App Compat Import Issue when encountering Badly-Formatted HTML (125847)

A problem has been identified that can occur when ChangeBASE version 6 attempts to import a web page or application containing badly-formatted HTML, specifically when the page in question contains HTML tags that are opened, but never closed. ...

ChangeBASE Patch 6.0.4 must be applied after installing 6.0 (116014)

It is essential that you install this patch before you start to import packages into ChangeBASE. This will ensure that you have the latest Checks and Reports and that the performance of ChangeBASE is optimised. Installation ...

ChangeBASE patch 6.0.5 (118780)

On 6 November 2013, the new version of the ChangeBASE application readiness tool was launched. It has been completely re-architectured around a true client-server model in which most of the processing is carried out by a central ChangeBASE service. ...

Error: "SQL Server Collation is not suitable for ChangeBase" (220372)

In the Initial launch of ChangeBase, after entering the SQL Server details, the following error is seen: "The SQL Server Collation is not suitable for ChangeBASE. This may cause problems for ChangeBASE as the Server collation is not case sensitive. ...

Quest Software Support Product Release Notification - ChangeBASE 6.2 (145714)

New Release of ChangeBASE 6.2 Available for Download. We are excited to announce a new version of ChangeBASE 6.2 which is now ready for download. Look What's New: Check update facility - This feature will allow users ...

Quest Software Support Product Release Notification - ChangeBASE 6.2.2 (147977)

New Release of ChangeBASE 6.2.2 Available for Download. We are excited to announce a new version of ChangeBASE 6.2.2 which is now ready for download. Look What's New: This release primarily contains fixes for previously reported product issues. ...

Quest Software Support Product Release Notification - ChangeBASE 6.2.3 (149345)

New Release of ChangeBASE 6.2.3 Available for Download. We are excited to announce a new version of ChangeBASE 6.2.3 which is now ready for download. Look What's New: This release primarily contains fixes for previously reported product issues. ...

Quest Software Support Product Release Notification - ChangeBASE 6.2.5 (155179)

New Release of ChangeBASE 6.2.5 Available for Download. We are excited to announce a new version of ChangeBASE 6.2.5 which is now ready for download. Look What's New: This release primarily contains fixes for previously reported product issues. ...

Quest Software Support Product Release Notification - ChangeBASE 6.3 (157473)

New Release of ChangeBASE 6.3 Available for Download. We are excited to announce a new version of ChangeBASE 6.3 which is now ready for download. Look What's New: Deployment of reports directly to SQL Server Reporting ...

Quest Software Support Product Release Notification - ChangeBASE 6.3.1 (183843)

We are excited to announce that ChangeBASE 6.3.1 is now ready for download. What's new: Added compatibility checks for App-V 5.0 SP3; Added compatibility checks for App-V 5.1; MSI Studio fixes (resolved problem of some packages not installing); ...

ChangeBASE upgrade problem (118922)

Unpublished due to duplicate of 119632 - see 119632 for latest info. After upgrading ChangeBASE to version 6.0.5 the user no longer sees any information on the Application pane. The Package source pane does show the correct source folders. ...

Need to remove Package Source (200856)

How do I remove a Package Source from the Import Tab Workaround. It is not actually possible to remove the Package Source but they can be hidden and do not consume any processor or memory once hidden. 1. Select the Package source and click hide package source. ...

How to Edit and customise the reports in the Reporting Tab (128789)

From the Reporting Tab, it is possible to create a new report from scratch. However, it is possible to re-use the existing reports and make some slight modifications to them, but editing and customising those reports is currently (as of Version 6.1.1) not available “out of the box”. ...

Where can I find my license number for ChangeBASE? (215302)

See below for the ChangeBASE license location. Follow the steps below to obtain your ChangeBASE license information: Open the ChangeBASE console. Click on Settings; Click on License; Take the last 4 sets of digits separated ...