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Displaying 1-25 of 171
How to subscribe to RSS Feeds/Product Notifications (102751)

How to subscribe to RSS Feeds/Product Notifications to opt into support notifications to receive emails about the latest software patches, version releases, and updates to our Knowledge Base. What Is RSS? (Really Simple Syndication ...

Product(s): Privilege Manager for Windows, Active Administrator, Desktop Authority...
Last Updated On: 2/19/2017
(1 Ratings) 12302 views
Unable to see issues for Custom Checks (146633)

After creating a Custom Check and returning to Check Results, the issues for that check may not be displayed. Workaround. This issue can be fixed by simply restarting the ChangeBASE client. Status. Waiting for fix in future release of ChangeBASE.

Product(s): ChangeBASE
Last Updated On: 2/14/2017
(0 Ratings) 1522 views
How to download MSI Studio Installer (184213)

How to download MSI Studio Installer? MSI Studio is only supplied as part of ChangeBASE; it cannot be downloaded separately. Once ChangeBASE has been installed onto a machine, the MSI Studio installer (MSIS.Install.msi) can be found in the ChangeBASE install folder at. ...

Product(s): ChangeBASE
Last Updated On: 1/25/2017
(0 Ratings) 915 views
MSI Studio is rolled back to a version pre-ChangeBASE v.6.2.2 (153510)

MSI Studio was updated in ChangeBASE v.6.2.2, however this update introduced some undesirable side effects in its operation. To remedy this, Development have rolled back MSI Studio to the last stable release. If you have ...

Product(s): ChangeBASE
Last Updated On: 1/25/2017
(0 Ratings) 1470 views
The ChangeBASE client reports an error “Startup Failed – An entry with the same key already exists” on startup (153511)

Under certain conditions, the ChangeBASE client may display the above error on startup if the ChangeBASE service has been restarted whilst applications were still in the process of being imported. An example of when this ...

Product(s): ChangeBASE
Last Updated On: 1/25/2017
(0 Ratings) 1899 views
Stuck in database creation, receiving a licensing error. (149217)

Can multiple ChangeBase server installation be managed by one management workstation? Database creation on different ChangeBase server prompts a licensing error. "Cannot create a repository: You have either entered ...

Product(s): ChangeBASE
Last Updated On: 1/25/2017
(0 Ratings) 1121 views
Upgrade to 6.2.0 or 6.2.2 may fail when applications have been deleted under certain circumstances. (150304)

When upgrading to 6.2.0 or 6.2.2, it is possible to get an upgrade error, indicating a database upgrade failure. When checking the CB.Upgrade.yyyymmdd.hhssmm.txt log in C:\ProgramData\ ChangeBASE\Logs, this error appears: ...

Product(s): ChangeBASE
Last Updated On: 1/25/2017
(0 Ratings) 1167 views
6.2.2 Upgrade will fail after a custom fix was added and then removed (147509)

Upgrading from an existing ChangeBASE v.6.2 instance where a custom fix has been added and then deleted may fail with the following error. When checking the CB.Upgrade.yyyymmdd.hhssmm.txt log in C:\ProgramData\ChangeBASE\Logs, this error appears: ...

Product(s): ChangeBASE
Last Updated On: 1/25/2017
(0 Ratings) 1406 views
ChangeBASE Reports not showing full issue details for Web Apps. (138989)

Under certain circumstances, issue messages in reports generated for web imports can be truncated and the line number may not be displayed. Attached to this article are two scripts which will correct the problem on ChangeBASE ...

Product(s): ChangeBASE
Last Updated On: 1/25/2017
(0 Ratings) 1261 views
ChangeBASE V6.0.6 (121540)

On 6 November 2013, ChangeBASE 6.0, the new version of the ChangeBASE application readiness tool was launched. It has been completely re-architectured around a true client-server model in which most of the processing is carried out by a central ChangeBASE service. ...

Product(s): ChangeBASE
Last Updated On: 1/25/2017
(0 Ratings) 1734 views
Dealing with Fragmented Indexes on Large Databases (135255)

When large numbers (2,000+) of packages are imported into ChangeBASE, you may experience a degradation of import speeds and in certain circumstances, an unresponsive user interface. Over the course of time, the indexes ...

Product(s): ChangeBASE
Last Updated On: 1/25/2017
(0 Ratings) 1467 views
Web App Compat Import Issue when encountering Badly-Formatted HTML (125847)

A problem has been identified that can occur when ChangeBASE version 6 attempts to import a web page or application containing badly-formatted HTML, specifically when the page in question contains HTML tags that are opened, but never closed. ...

Product(s): ChangeBASE
Last Updated On: 1/25/2017
(0 Ratings) 1370 views
ChangeBASE Patch 6.0.4 must be applied after installing 6.0 (116014)

It is essential that you install this patch before you start to import packages into ChangeBASE. This will ensure that you have the latest Checks and Reports and that the performance of ChangeBASE is optimised. Installation ...

Product(s): ChangeBASE
Last Updated On: 1/25/2017
(0 Ratings) 1727 views
ChangeBASE patch 6.0.5 (118780)

On 6 November 2013, the new version of the ChangeBASE application readiness tool was launched. It has been completely re-architectured around a true client-server model in which most of the processing is carried out by a central ChangeBASE service. ...

Product(s): ChangeBASE
Last Updated On: 1/25/2017
(0 Ratings) 1419 views
Error: "SQL Server Collation is not suitable for ChangeBase" (220372)

In the Initial launch of ChangeBase, after entering the SQL Server details, the following error is seen: "The SQL Server Collation is not suitable for ChangeBASE. This may cause problems for ChangeBASE as the Server collation is not case sensitive. ...

Product(s): ChangeBASE
Last Updated On: 1/15/2017
(0 Ratings) 7 views
ChangeBASE upgrade problem (118922)

Unpublished due to duplicate of 119632 - see 119632 for latest info. After upgrading ChangeBASE to version 6.0.5 the user no longer sees any information on the Application pane. The Package source pane does show the correct source folders. ...

Product(s): ChangeBASE
Last Updated On: 12/21/2016
(0 Ratings) 375 views
Need to remove Package Source (200856)

How do I remove a Package Source from the Import Tab Workaround. It is not actually possible to remove the Package Source but they can be hidden and do not consume any processor or memory once hidden. 1. Select the Package source and click hide package source. ...

Product(s): ChangeBASE
Last Updated On: 11/22/2016
(0 Ratings) 510 views
How to Edit and customise the reports in the Reporting Tab (128789)

From the Reporting Tab, it is possible to create a new report from scratch. However, it is possible to re-use the existing reports and make some slight modifications to them, but editing and customising those reports is currently (as of Version 6.1.1) not available “out of the box”. ...

Product(s): ChangeBASE
Last Updated On: 11/21/2016
(0 Ratings) 70 views
Where can I find my license number for ChangeBASE? (215302)

See below for the ChangeBASE license location. Follow the steps below to obtain your ChangeBASE license information: Open the ChangeBASE console. Click on Settings; Click on License; Take the last 4 sets of digits separated ...

Product(s): ChangeBASE
Last Updated On: 11/17/2016
(0 Ratings) 113 views
MSI Studio is asking for license even though ChangeBase is licensed (214910)

When running MSI Studio that is bundled with ChangeBase 6.3, it's asking for license and won't accept ChangeBase license values. ChangeBase is licensed and working normally. MSI Studio requires a separate license To ...

Product(s): ChangeBASE
Last Updated On: 11/8/2016
(0 Ratings) 131 views
MSIStudio cannot create MSI with uplifted applications (205187)

Attempting to use MSIStudio to uplift applications from windows 2003 Server using APP-V. When running the process as per documentation, a registry error appears on the screen. Everntviewer shows error: "Hanging App msistudio.exe 6.3.5807.21084. ...

Product(s): ChangeBASE
Last Updated On: 8/18/2016
(0 Ratings) 522 views
Is is possible to manually install check updates in Changebase 6.x (209208)

If it is not possible to check for updates through the ChangeBase console, for example due to a proxy server, is there away to manually download any updates outside of the console? Yes, the ChangeBase Checks can be updated manually as follows: ...

Product(s): ChangeBASE
Last Updated On: 8/1/2016
(0 Ratings) 437 views
Error: Could Not Read License Data when opening ChangeBase (206082)

When opening ChangeBase the following errors may be seen: Error: Could Not Read License Data. or. Could not find license key in ls.xml for db 1. File corruption. Before performing any of the following steps ensure that there ...

Product(s): ChangeBASE
Last Updated On: 6/23/2016
(0 Ratings) 494 views
Exe repackage fails on x64 machine (128554)

When trying to convert an EXE to an MSI using the inbuilt repackage option. It fails with error "Filter drivers couldn't be loaded". As started in the User guide, x64 Operating Systems are not supported for repackage operations Workaround. ...

Product(s): ChangeBASE
Last Updated On: 6/22/2016
(0 Ratings) 1617 views
Repackaging EXE to MSI error Couldn't find Start Capture command (204979)

While trying to repackage an EXE to MSI using MSI Studio in Changebase facing the issue "Couldn't find Start capture command" Wrong version of MSI Studio selected which causes ChangeBase to look in a different location for the Start command compared to where it is ...

Product(s): ChangeBASE
Last Updated On: 6/1/2016
(0 Ratings) 502 views