Email alerts failing with Microsoft 365 mail after upgrading Coordinator to 7.6.1 (4382007)

Email alerts failing with Microsoft 365 mail after upgrading Coordinator to 7.6.1

The defect ID 608615 - Email alerts failing with Microsoft 365 mail after upgrading Coordinator to 7.6.1 is being addressed by our Product team for a fix in a future release of the product. Currently, there is no ETA.

Here is our policies related to enhancement and defects:

We continually evaluate all customer-reported defects in an ongoing effort to improve our products, and we urge you to refer to the “Resolved Issues” and “New Features” sections of the Product Release Notes for a complete list of change request ID’s addressed in our new releases. These are available in our Documentation section of the Support Portal at:

            • https://support.quest.com/release-notes-product-select

For more information on our Product Enhancements and Defects policy, see details published in our Global Support Guide available on the Support Portal.

The steps to subscribe for an RSS feed and all the necessary information related to the policies is listed below.

            • How to subscribe to RSS Feeds/Product Notifications (4316478) - https://support.quest.com/kb/4316478/how-to-subscribe-to-rss-feeds-product-notifications

Workaround:

1. Copy the file System.IO.Pipelines.dll from Client installation folder, C:\Program Files\Quest\ChangeAuditor\Client  or Agent installation folder, C:\Program Files\Quest\ChangeAuditor\Agent 
2. Paste it under Coordinator installation folder, C:\Program Files\Quest\ChangeAuditor\Service
3. Restart the Coordinator service
4. Once it is done, the email alert must start to work