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My email host requires authentication to be able to send emails, how can I configure the Change Auditor coordinator to use an account to authenticate with the email host?
Cause
N/A
Resolution
Configuring SMTP authentication on the CA coordinator is fairly straight forward.
Launch the CA client as an administrator
Under the "View" menu, select "Administration"
On the Administrative Tasks tab, make sure you have the configuration blade in the lower left corner selected
Click on the "Coordinator" menu item in the upper left
In the right-hand pane, you should see the SMTP configuration options for the coordinator.
Find the checkbox for "My Host Requires Authentication" and enable it
Enter the account credentials in the spaces below, using a DOMAIN\Username format for the account
Click on "Apply Changes" near the top of the right-hand pane
You should be able to use the "Test SMTP" button next to the "Apply Changes" button and get a successful result.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Change Auditor
7.3, 7.2, 7.1.1
Topic(s):
Configuration
Article History:
Created on: 5/22/2020 Last Update on: 11/7/2023
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