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Scheduled report email contain unreadable attachments and file names
Description
Scheduled email reports send by Change Auditor are delivered with unreadable attachments and file names.
For example:
=utf-8BQ2FwaXRhbEFjY2VzcyBQQ0kgRklNIFJl
Cause
The name of the Search\Report and the attachment are too long to be processed by the SMTP server. In the example, the attachment name was 120 characters.
Resolution
The limitation is with the SMTP server rather than the Change Auditor Coordinator. Determine the maximum file length that can be processed by the SMTP server based on the vendor documentation and set the Change Auditor Search\Report names accordingly.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Change Auditor
6.9.2, 6.9.1, 6.9, 6.8, 6.7
Topic(s):
Troubleshooting
Article History:
Created on: 3/10/2017 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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