After running for some time an Agent may fail to send events to the coordinators. The Agent log reports error message similar to the following:
2014-01-30 10:55:20.785 [ERROR] Failed to send 2 events (Coordinator1.domain.com(db0e4688-2aea-4c75-b478-039075d10d00))
The Coordinator log during the same time-frame shows no issues or any problems with the Agent.
Coordinator and Agent health appear normal aside from the error trying to send the events.
There may be a timeout (30 seconds) when the Agent tries to get its configuration from the Coordinator.
If this happens the connection may not destroyed/cleaned up. This can cause the event thread that is trying to send/foward events to the Coordinator to run on the faulted connection.
WORKAROUND
Restarting the 'Quest ChangeAuditor Agent service' will clear the problem for some time.
STATUS
Resolved in ChangeAuditor 6.0.182+
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center