Change Auditor Agent is unable to connect to the NetApp Cluster server and no events are recorded in the Change Auditor Client. A Warning similar to the following is recorded in the Change Auditor agent log file:
2015-10-29 07:17:53.367 [WARN][CNetAppClusterSink::FPolicyInstance::OpenApiContext(136)] Unable to connect to cluster mode filer 'netapp.test.com': Can't connect to host (err=5).
Cause 1: SSL version 3 is disabled on the NetApp server. This can be confirmed by running the following command from the NetApp console:
system services web show
The output will look similar to the following and show SSLv3 as disabled:
Resolution 1: Enable the SSL version 3 protocol with the following command in the NetApp console:
system services web modify -sslv3-enabled true
Resolution 2: Upgrade to Change Auditor 6.7.1519+ for NetApp ONTAP 8.3.1+ support.