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Title
An error occurred during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80070422 -
Description
During Agent installation, a generic error is displayed in the Client. When the Agent is installed manually, the following error is displayed in a pop-up:
Error 1935. An error occurred during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80070422
Checking the CaMsiInstall log file (c:\Windows\Temp\) shows the following error:
MSI (s) (F4:E8) [11:08:25:051]: Assembly Error:The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.MSI (s) (F4:E8) [11:08:25:051]: Note: 1: 1935 2: {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E} 3: 0x80070422 4: IAssemblyCacheItem 5: Commit 6: Microsoft.VC80.CRT,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"MSI (s) (F4:E8) [11:08:25:051]: Assembly Error (sxs): Please look into Component Based Servicing Log located at -106285896ndir\logs\cbs\cbs.log to get more diagnostic information.MSI (s) (F4:E8) [11:08:25:067]: Product: Dell Change Auditor Agent 6 (x64) -- Error 1935. An error occurred during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80070422. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.CRT,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"Action ended 11:08:25: InstallExecute. Return value 3. -
Cause
This error is related to known issue with Microsoft Visual C++ 2005 8.0.50727. -
Resolution
Workaround 1:
Ensure the latest Windows updates are completed, and a reboot of the server has been done.
Workaround 2:
Download the most current version of Microsoft Visual C++ 20xx Service Pack 1 Redistributable Package ATL Security Update and install on the impacted server.
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Workaround 3:
Try the command sfc /scannow as referenced in the following Microsoft article:https://support.microsoft.com/en-us/kb/929833#%2Fen-us%2Fkb%2F929833
Workaround 4:If Microsoft Visual C++ 2005 exists on the server uninstall this version only and then the agent will install.
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Additional Information
Related information https://support.microsoft.com/en-ca/kb/2688946