Change Auditor Agent is unable to connect to the Coordinator (4254649)

The Change Auditor Agent is unable to connect to the Change Auditor Coordinator and the following error is recorded in the Change Auditor Agent log:

5.x

Message: Connection attempt (NPRepository4(DEFAULT)/CHANGEAUDITOR)/W-001.xyz.com) failed. NetProLib::Protocol::CConnection::InitiateAuthentication - Unable to authenticate to SPN: NPRepository4(DEFAULT)/CHANGEAUDITOR)/W-001.xyz.com  Msg: NetProLib::Protocol::CConnection::ReceiveAll - Returned by WSARecv or WSARecvFrom to indicate the remote party has initiated a graceful shutdown sequence.. Connection: 0000000001D656A0

6.x

System.ServiceModel.Security.SecurityNegotiationException: The server has rejected the client credentials. ---> System.Security.Authentication.InvalidCredentialException: The server has rejected the client credentials. ---> System.ComponentModel.Win32Exception: The logon attempt failed

Re-add the Authenticated Users group to the Change Auditor Coordinator computer's "Access this computer from the network" local security policy by performing these steps:

1. On the Change Auditor computer, go to Start|Administrative Tools|Local Security Policy
2. Expand Local Polices|User Rights Assignment
3. Double-click the "Access this computer from the network" policy
4. Click the "Add User or Group..." button
5. Type "Authenticated Users"
6. Click the "Check Names" button and ensure it is underlined
7. Click OK
8. Click OK to close the "Access this computer from the network" policy window

Note: If the "Access this computer from the network" policy cannot be modified then the setting is set using Group Policy and the Group Policy applied to the computer will need to be modified.