ChangeAuditor Web Console fails to start. When trying to launch the webpage from a browser you may see a "500" or "500.19" error.
If you try to launch the site from IIS (expand Default Web Site, Select ChangeAuditor and click Browse *:80) the page may be displayed with the following error:
"Error HTTP 500.19 - Internal Server Error. The requested page is not available because of incorrect configuration data for this page"
Details of the error show:
"Config Error Cannot read configuration file due to insufficient permissions"
"Config File \\?\<DriveLetter>\Program Files\Quest\ChangeAuditor\WebClient\web.config
ASP.NET 4.x feature is not enabled in IIS or incorrect permissions are set on the web.config file
Follow instructions from the article below to add ASP.NET 4.x feature to IIS:
If ASP.NET 4.x is already added or adding it does not resolve the issue ensure the "Users" group has 'Read' and 'Read & Execute' rights on the web.config file.
Make sure to have ASP, ASP.Net roles installed under Application Development
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