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Knowledge Base Articles

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334448 - Attributes added to a workflow not being picked up.

New attributes have added to a template but after a read/sync workflow the data in those attributes is not being picked up or synced to the target.

Created: September 20, 2021
334320 - CloudOnly Shared Mailbox Fails 2nd Prepare

When running the 1st sync for a Cloud only shared mailbox in a Hybrid Project the prepare fails even though the 1st prepare job which created the...

Created: September 10, 2021
334197 - Workflow errors: "Unable to set user properties and WaitForObjectsService is disabled for this client, retrying"

Workflows are running but I am seeing this message a lot in the logs. "Unable to set user properties and WaitForObjectsService is disabled for...

Created: September 1, 2021
Revised
334441 - Power365/ODM: Discover Logs Indicate following: The supplied credential is invalid

The process is unable to read our other subdomains: In the Discover Logs you will see the following error: System.DirectoryServices...

Revised: September 28, 2021
B304131 - P365: Should I disable Calendar Repair Assistant in Office 365 during Power365 Mailbox Migrations

P365: Should I disable Calendar Repair Assistant in Office 365 during Power365 Mailbox Migrations

Revised: September 24, 2021
332139 - Power365 Desktop Setup Pro Autocomplete

Power365 Desktop Setup Pro is not setting autocomplete when outlook is configured for the target account

Revised: September 20, 2021
334133 - Upload of mailbox does not work in Advance with File project

I have some mailboxes in Project 3069 that are in sync error. I have tried to upload the correct UPN information, but the upload will not "take...

Revised: September 7, 2021
334045 - P365: Creating Target folder in one drive migration

Can Power365 scope only to a specific folder from source to target in a OneDrive migration?

Revised: September 7, 2021
333969 - Prepare User Error: "Unable to prepare <sourceUPN>, source type MailUser is invalid"

We have a few user objects currently with the error: "Unable to prepare <sourceUPN>, source type MailUser is invalid. [UserMigrationId #1234567890].

Revised: September 7, 2021
333528 - Getting error on cutover "Error CutoverError "Error creating retrieval job for...."

Getting the following error: This is  okay  as it just appears the contact was manually created on the source. Error CutoverError "Error...

Revised: September 7, 2021