We receive the following sync error for one user:
System.Exception: Error getting Folder collection The response received from the service didn't contain valid XML. ---> Microsoft.Exchange.WebServices.Data.ServiceRequestException: The response received from the service didn't contain valid XML. ---> System.Xml.XmlException: DTD is prohibited in this XML document.If so, mark the account as 'complete' sync. If you need assistance with this request, send a request to Product Support
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