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Domain Rewrite: Permissions Issue - Error: "Cannot grant the PowerShell user BinaryTreePowerShellUser.12345@<tenant>.onmicrosoft.com required roles because of reduced admin roles" (4369229)

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• Title

  Domain Rewrite: Permissions Issue - Error: "Cannot grant the PowerShell user BinaryTreePowerShellUser.12345@.onmicrosoft.com required roles because of reduced admin roles"

• Description

  We receive the following error in Domain Rewrite and other areas of the product. What is causing this issue?
  Error: "Cannot grant the PowerShell user BinaryTreePowerShellUser.12345@<tenant>.onmicrosoft.com required roles because of reduced admin roles. [ClientId #xxxx, TenantId #xxxx]"

• Cause

  The service account used for Domain Rewrite does not have Global Administrator permissions with read/write access.

• Resolution

  Elevate the service account permissions to Global Administrator with read/write

  From the ODM Tenants section, Regrant permissions in ODM
  once this service account permissions change is made.  
  Reconnect the tenants in the Environment section of ODM Domain Move and Rewrite portal | Hamburger menu button | Environments | hover over the environment and click Reconnect. Use the correct service account
  This should resolve the issue.

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Article History:

Created on: 10/27/2022
Last Update on: 1/23/2024

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