Before and After data is crucial to the investigation of any complex Domino / BTCal the issue.
Here are the steps to gather the Before and After data for both Exchange to Domino and Domino to Exchange.
Step 1.
Create a new blank database on a local Notes client and call it something meaningful related to the case. Ensure the database does not have local encryption set and ensure that the default access is set to manager.
Create two folders in the blank database (You can use the top context sensitive menu - Create). Call the folders BeforeBTCal and AfterBTCal.
Step 2.
Set btloglevel=2 on the Domino Coexistence notes.ini and restart BTCal. This will recycle the logs.
Exchange to Domino
To gather before and after data:
Exchange to Domino Before
Exchange to Domino After
Domino to Exchange
To gather before and after data:
Domino to Exchange Before
Domino to Exchange After
Consider running this process for all the messages that may potentially cause the issue. For example, send a Calendar entry and mark the subject as BTCal Test 1 - Details in here. Now send a Calendar entry with a repeat meeting and mark the subject as BTCal Test 2 - Details in here. As each test is complete simply copy the data into the blank database.
When complete please send us the following files:
Binary Tree Support
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