Return
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Title
ERROR: ‘The request failed. Unable to connect to the remote server’ during Stage 2. -
Description
ERROR: ‘The request failed. Unable to connect to the remote server’ during Stage 2. -
Resolution
Issue
During Stage 2, On-Prem Exchange may reject connection, resulting in the above error message.
Solution
The machine is missing free ports; once an administrator increases the value within the registry, the issue should be resolved. Click here for more information. You can view the full error from on-prem exchange below.
The request failed. Unable to connect to the remote server at QUADROtech.ExchangeWebServices.Connection.EWSExecutor.CallService(Action`3 actionToExecute, ISmtpAddressInfo smtpAddressInfo, Object state) at QUADROtech.ExchangeWebServices.Connection.EWSExecutor.CallService(Action`2 actionToExecute, ISmtpAddressInfo smtpAddressInfo, Object state) at QUADROtech.ExchangeWebServices.Folders.FolderEnumerator.GetSubfolders(FolderId folderId, Object state) at QUADROtech.ExchangeWebServices.Search.SearchExecutor.GetAllSubfolders(IFolderEnumerator enumerator, FolderPathInfo folderInfo, List`1 result) at QUADROtech.ExchangeWebServices.Search.SearchExecutor.GetAllSubfolders(IFolderEnumerator enumerator, FolderPathInfo folderInfo, List`1 result) at QUADROtech.ExchangeWebServices.Search.SearchExecutor.GetAllSubfolders(IFolderEnumerator enumerator, FolderPathInfo folderInfo, List`1 result) at QUADROtech.ExchangeWebServices.Search.SearchExecutor.SearchCollectionResult(ISearchContainer container, IEnumerable`1 filterBuilders, IFolderEnumerator folderEnumerator, IFolderHandler`1 folderHandler) Microsoft.Exchange.WebServices.Data.IEwsHttpWebResponse GetEwsHttpWebResponse(Microsoft.Exchange.WebServices.Data.IEwsHttpWebRequest) The request failed. Unable to connect to the remote server at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request) at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.ValidateAndEmitRequest(IEwsHttpWebRequest& request) at Microsoft.Exchange.WebServices.Data.SimpleServiceRequestBase.InternalExecute() at Microsoft.Exchange.WebServices.Data.MultiResponseServiceRequest`1.Execute() at Microsoft.Exchange.WebServices.Data.ExchangeService.InternalFindFolders(IEnumerable`1 parentFolderIds, SearchFilter searchFilter, FolderView view, ServiceErrorHandling errorHandlingMode) at Microsoft.Exchange.WebServices.Data.ExchangeService.FindFolders(FolderId parentFolderId, FolderView view) at QUADROtech.ExchangeWebServices.Folders.FolderEnumerator.b__1() at QUADROtech.ExchangeWebServices.Folders.FolderOperationsBase.RetryFunction[T](Func`1 func, Int32 retryCount) at QUADROtech.ExchangeWebServices.Folders.FolderEnumerator.b__0(ExchangeService service, Object innerState) at QUADROtech.ExchangeWebServices.Connection.EWSExecutor.b__0(ExchangeService service, ICallServiceInfo credentials, Object s) at QUADROtech.ExchangeWebServices.Connection.EWSExecutor.CallService(Action`3 actionToExecute, ISmtpAddressInfo smtpAddressInfo, Object state) System.Net.WebResponse GetResponse() Unable to connect to the remote server at System.Net.HttpWebRequest.GetResponse() at Microsoft.Exchange.WebServices.Data.EwsHttpWebRequest.Microsoft.Exchange.WebServices.Data.IEwsHttpWebRequest.GetResponse() at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request) Void InternalEndConnect(System.IAsyncResult) Only one usage of each socket address (protocol/network address/port) is normally permitted 10.10.50.224:443 at System.Net.Sockets.Socket.InternalEndConnect(IAsyncResult asyncResult) at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)