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To assist with troubleshooting issues encountered during a migration a page has been added to the Admin Interface called “Support Bundles”. Multiple bundles can be configured if required, each bundle consists of:
Archive Shuttle and Enterprise Vault version information
Archive Shuttle log files
The bundles can be generated, downloaded or sent directly to the Quadrotech FTP server for review by Support Engineers.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Archive Shuttle
Topic(s):
Troubleshooting
Article History:
Created on: 2/13/2021 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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