The following error is reported:
09:49:27 DEBUG: Open the database connection
09:49:27 DEBUG: BEGIN Connect()
09:49:27 ERROR: Connection.Open:
09:49:27 Source: ADODB.Connection
09:49:27 Description: Provider cannot be found. It may not be properly installed.
09:49:27 Message: Unknown error 0x800A0E7A
09:49:27 Error 800A0E7A
09:49:27 DEBUG: END Connect() - result -2147467259
The Microsoft SQL Client drivers are not installed. Archive Manager is unable to connect to the SQL database.
SQLCli.msi is required for 32-bit O/S.
SQLCli_x64.msi is required for 64-bit O/S.
1. Extract the ArchiveManager zipped package downloaded from http://support.quest.com
2. Browse to the sub-folder PreReqs.
3. Install sqlcli.msi or sqlncli_x64.msi depending on the bitness of your Operating System.