Archived Email printed from Outlook displays or prints xml code in the printout/preview (4332242)

WORKAROUND

Resolution 1:

Right click the archived message | Click Quick Print to print the archived email.

Resolution 2:

• In the Developer tab, click Design a Form. Please note the Developer't tab will be hidden by default.
• Select the AfterMail form to open it for editing.
• Choose Page / Edit Read Page.
• Left-Click in the middle of the Body field.
• Press TAB to advance to the first user-defined field, which is occluded by other fields.
• Choose Property Sheet. This displays the properties for that field.
• Go to the Validation tab.
• Uncheck “Include this field for Printing and Save As”.
• Click OK to save the change.
• Press TAB to advance to the next user-defined field.
• Repeat this process to update all five user-defined fields.
• Choose Publish / Publish Form to publish the updated form.
• Close the form.
• When asked whether to save changes, say “No”, since you have already published the changes.

STATUS

Waiting for fix in a future release of Archive Manager.