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Title
Archived Email printed from Outlook displays or prints xml code in the printout/preview -
Description
When trying to print an archived email opened in a separate window in Outlook , xml code is displayed and printed. Same archived email when opened or printed from the main Outlook menu does not show xml code. -
Resolution
WORKAROUND
Resolution 1:
Right click the archived message | Click Quick Print to print the archived email.
Resolution 2:
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In the Developer tab, click Design a Form. Please note the Developer't tab will be hidden by default.
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Select the AfterMail form to open it for editing.
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Choose Page / Edit Read Page.
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Left-Click in the middle of the Body field.
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Press TAB to advance to the first user-defined field, which is occluded by other fields.
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Choose Property Sheet. This displays the properties for that field.
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Go to the Validation tab.
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Uncheck “Include this field for Printing and Save As”.
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Click OK to save the change.
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Press TAB to advance to the next user-defined field.
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Repeat this process to update all five user-defined fields.
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Choose Publish / Publish Form to publish the updated form.
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Close the form.
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When asked whether to save changes, say “No”, since you have already published the changes.
STATUS
Waiting for fix in a future release of Archive Manager.
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Defect ID
TF00352868