Return
-
Title
Messages not being stripped from some locations (eg: subfolder, inbox and sent items) -
Description
Messages are not being stripped from random folders (eg: subfolder, inbox and sent items) even though stripping policy has applied as default policy at server level.
-
Cause
Mailbox corruption.
-
Resolution
RESOLUTION 1:
Move the problem mailbox to another mailbox store and move it back to its original location.
RESOLUTION 2:
If you have large amount of mailboxes having this issue, you can use the Microsoft ESEUTIL to repair the database.
Refer to Microsoft KB Article ID 816576 - "Exchange Server Database Utility Guide"
http://technet.microsoft.com/en-us/library/aa996953(EXCHG.65).aspx -
Additional Information
It appears that moving the mailbox cures the issue. It appears there is corruption in Exchange that the move forces Exchange to clear up.