How to configure the Remote Groupwise Store Manager (RGSM) service ?
The default configuration file Archive GroupWise Store Manager Service.exe.config comes with default values.
These "default" values need to be replaced with a unique name.
RESOLUTION
1. Identify the list of Post Office (PO) that will be processed by this RGSM service.
2. From the Archive Manager Administration | Mail Server Page, Edit Mail Server.
Group these PO with a unique name in the "Store Manager Group" field. ("default" is not usable here for servers to be processed by the RGSM service)
"SITEA" will be used for this example.
3. Edit the Archive GroupWise Store Manager Service.exe.config file so that "ESMGroup" key has the correct value.
<add key="ESMGroup" value="SITEA"/>
4. These 2 lines should be removed
<add key="GroupWise Store Manager MailServer" value="default"/>
<add key="GroupWise Store Manager Port Number" value="default"/>
5. Make sure the path specified in the key below has already been pre-created.
<add key="DataExportDirectory" value="C:\RGSM\Export"/>
6. Testing the RGSM setup
Go to the command prompt, Run the RGSM in console mode.
Archive GroupWise Store Manager Service.exe - console
7. Stop the Console and start up the service.
© 2025 Quest Software Inc. ALL RIGHTS RESERVED. Terms of Use Privacy Cookie Preference Center