Return
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Title
The specified object Id does not exist, or you are not authorized to access it. -
Description
After upgrading to Archive Manager 5.1.2 some users are seeing errors accessing some or all of their archived messages.
Server Error in '/' Application The Specified object ID does not exist, or you are not authorized to access it
System.UnauthorizedAccessException: The specified object Id does not exist, or you are not authorized to access it.at Dell.AM.BL.UAC.Base.ThrowIfNotAuthorized(Boolean authorized, String message, Object[] args)at Dell.AM.BL.UAC.Base.ThrowIfNotAuthorized(Boolean authorized)at Dell.AM.BL.UAC.MessageComments.SelectByMessageId(Actor actor, Int32 messageId)at Dell.AM.Website.ViewMessageViewModel.get_MessageComments()at Dell.AM.Website.ViewMessage.SetCommentHistory(ViewMessageViewModel model, Boolean commentsVisible, String remoteText)at Dell.AM.Website.ViewMessageController.DisplayCommentHistory(ViewMessageViewModel model)at Dell.AM.Website.ViewMessageController.Initialize(Boolean excludeSelfFromAccessHistory, Boolean initForPrint)at Dell.AM.Website.ViewMessage.Page_Load(Object sender, EventArgs e) -
Cause
Defect ID TF00452030 has been confirmed in Archive Manager 5.1.2, which may cause this issue for users who do not hold the "View Message Comments" security action. -
Resolution
Workaround:
- Login to the Archive Manager Website as an Administrator
- Swich to Administration Mode
- Select "Security Roles" From the navigation pane on the left
- For each defined Security Role:
- Click the Edit icon
- Verify that "View Message Comments" is not present in the "Currently Selected Security Actions List"
- Navigate to page 2 of he security actions to add list.
- Check the box next to "View Message Comments"
- Click the Add Selection box
- Repeat or remaining security roles
- Test To confirm that the issue is no longer impacting users
Status:
This issue has been resolved in the current version of 5.1.2 available for download.
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Defect ID
TF00452030