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Title
How to Re-Assign a Hosted NHS Mailbox to another AD account -
Description
From time to time after recreating a user account, or moving a user from one domain to another it is necessary to reassing the NHS Mailbox to this new AD account. How can this be done? -
Resolution
To disable access to the hosted Exchange mailbox, from the original AD account complete the followingsteps.- Logon to the Archive Manager User Website as the Original User Account
- On the Archive Manager User Website, click the Configure Remote Access link in the Options menu in the left-hand pane.
- Go to the Agreement section of the Configure Remote Access page and read the text in the Agreement section. Select the I have read and agree checkbox.
- In the Configure section of the Configure Remote Access page, enter the following information:
- Local User Name
- Local Password (Passwords are not stored.)
- Remote Password
- Remote Email Address
- Deselect the Enable Remote Mailbox Access checkbox.
- Click Configure.
To enable access to your hosted Exchange mailbox, from the new AD account complete the followingsteps.- Logon to the Archive Manager User Website as the New User Account
- On the Archive Manager User Website, click the Configure Remote Access link in the Options menu in the left-hand pane.
- Go to the Agreement section of the Configure Remote Access page and read the text in the Agreement section. Select the I have read and agree checkbox.
- In the Configure section of the Configure Remote Access page, enter the following information:
- Local User Name
- Local Password (Passwords are not stored.)
- Remote Password
- Remote Email Address
- Select the Enable Remote Mailbox Access checkbox.
- Click Configure.
This process may take several minutes, as the system needs to contact theremote server. If all the information has been entered correctly and no issuesare encountered, a message is displayed below the Configure button indicatingsuccess. The status log displays the status of the remote account.If errors are encountered, an error message is displayed a the bottom of thescreen. Error messages are displayed in the same place that the messagesconfirming a successful change appear, below the Configure button.