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Title
OWA Reconstruction tool error: "Authentication mode fails, AM website need Windows Authentication." -
Description
After installing the OWA Reconstruction Tool and trying to type in your Credentials within OWA for a Stubbed/Stripped message, you see the following error:"Authentication mode fails, AM website need Windows Authentication."
After enabling Debug Logging on the OWA Reconstruction tool in Quest KB 135138, you see the following error:
[2017-01-12 12:17:07] INFO Quest.AM.Tools.OWAReconstruct : MessageExecutor.MessageExecutor >> 'MessageExecutor(mailbox = user@company.com, itemId = AAMkADFkOWVmOWQwLTY1ZTQtNGM5MC1iNmJkLWQ4NWIzYjIzNzkwZQBGAAAAAAAOyA5BdZloT47MkpS17CvTBwBBwV0GgspCSpHptX87J37dAAAA5Zq8AAADAH0WoD1VSJYV+4lkX/aAAAHIryYoAAA=, exchangeVersion = Exchange2013, domain = , name = , password = ****)'
[2017-01-12 12:17:07] ERROR Quest.AM.Tools.OWAReconstruct : archivemanager_reconstruct_aspx.Authorize >> 'System.Security.Authentication.InvalidCredentialException: Please provide your credential for reconstructing.Developer Tools Console Tab in the Browser shows errors like:
"Failed to load resource:
net:: ERR_UNKNOWN_URL_SCHEMEMixed Content: The page at 'https://webmail.company.com/owa' was loaded over HTTPS, but requested an insecure image. ImageName.jpg. This content should also be served over HTTPS." -
Cause
Forms Authentication Set in Archive Manager.OR
OWA website is set to use HTTPS, the Archive Manager website is set to use HTTP.
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Resolution
RESOLUTION 11. Open the Archive Manager website
2. Click on Administration3. Click on Authentication modes4. Change the Website to Windows Authentication since Forms cannot be used.RESOLUTION 2
Update the ArchiveManager website in IIS to use HTTPS instead of HTTP.
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Additional Information
How to enable Debug Logging on the OWA Reconstruction Tool: https://support.quest.com/archive-manager/kb/135138