One of the Prerequisites for servers running the Lync Store Manager Service is the Lync Administrative tools installed, please make sure this is installed.
Install the corresponding administrative tools based on the Skype/Lync servers you want to archive.
IMPORTANT: Only one of the administrative tools can be installed per Archive Manager Services server. To support a mixed environment, you must run multiple instances of the Archive Manager Services server running instances of the Lync Store Manager Service.• Install Skype for Business Server 2015, Administrative Tools
Please refer to the following for specific instructions: https://technet.microsoft.com/enus/library/dn933921.aspx
• Install Microsoft Lync Server 2013, Administrative Tools
Please refer to the following for specific instructions: https://technet.microsoft.com/en-us/library/gg398665.aspx
• Install Microsoft Lync Server 2010, Administrative Tools
Please refer to the following for specific instructions: https://www.microsoft.com/en-sg/download/details.aspx?id=12375
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