Return
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Title
Retention Job Times out in Archive Manager 5.x -
Description
Retention jobs do not complete and the RPS.wlog shows a timeout error similar to the following:
2015-02-28 02:00:04,318 [349] INFO BL.RRun - Retention Run 32: applying policy 4 'Legal Hold'2015-02-28 02:40:05,033 [349] ERROR Configuration.AfterMailServiceBase - {{3169ef67-d24e-47be-a0b8-7de7394220da}} Error performing service dutiesSystem.Data.SqlClient.SqlException (0x80131904): Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning()at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)at System.Data.SqlClient.SqlDataReader.ConsumeMetaData()at System.Data.SqlClient.SqlDataReader.get_MetaData()at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)at System.Data.SqlClient.SqlCommand.ExecuteScalar()at Dell.AM.BusinessLayer.RetentionPolicy2.Apply(Int32 retentionRunPolicyID, IRetentionPolicySupport support, RRPolicyStats stats)at Dell.AM.BusinessLayer.RetentionRun.ApplyPolicy(RetentionRunPolicy policy, IRetentionPolicySupport support, RRPolicyStats stats)at Dell.AM.BusinessLayer.RetentionRun.ApplyPolicies(IRetentionPolicySupport support, RRPolicyStats stats, Int32 maxCount)at Dell.AM.BusinessLayer.RetentionRun.Advance(Int32 maxCount, Int32 threadCount, Boolean& done, IRetentionPolicySupport support)at Dell.AM.Service.RetentionPolicyService.MessageRetentionPolicyService.PerformProcessing()at Dell.AM.Configuration.AfterMailServiceBase.OnProcessTimer(Object state)2015-02-28 02:40:16,000 [349] INFO BL.RRun - Retention Run 32: applying policy 4 'Legal Hold'
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